February 2016 Archives

February 25, 2016

Software Updates, 26 February 2016

Canvs OTT (over-the-top) programming analysis. Coosto Columns in mobile apps. Gnip 30-Day Search 2.0 (beta): URL enrichment with page titles and descriptions, improved pagination, longer queries and unlimited clauses within queries, infrastructure changes for reliability. Mavrck Fan Grader: free Facebook influencer tool. Mention New Twitter...

February 25, 2016

Scompler Joins ScribbleLive

ScribbleLive  has acquired Scompler, the developer of a content marketing management platform. The deal adds to ScribbleLive's suite of content marketing tools and gives the company a presence in Germany. ScribbleLive acquired the influencer analysis specialist Appinions in 2015 and...

February 24, 2016

Sprinklr Buys Postano

TigerLogic (OTCQX: TIGR) announced an agreement to sell its Postano  business to Sprinklr  in a cash deal worth up to $2.4 million. The Portland Business Journal has more details. press release preliminary SEC filing Update, 1 April: The transaction has...

February 23, 2016

Attensity Europe Relaunches as Sematell

Attensity Europe announced its new name and market strategy. The company, now known as Sematell, describes itself as a "specialist provider of contact centre software." The ReplyOne product (formerly Respond) is a text analytics platform for processing written customer communication...

February 23, 2016

New Papers, 23 February 2016

Carlsberg: Reputation is Always Evolving, Alva  Social Insights: The Automotive Industry, Brandwatch  Bricophone case study, iAdvize  Super Bowl 50: The Social Story, Oracle  How to Create a Monthly Social Media Report, Simply Measured  The First Steps for Social Media Monitoring:...

February 19, 2016

Attensity Sheds Assets

The contact-center specialist inContact (NASDAQ: SAAS) announced that it has purchased intellectual property and products from Attensity  and that some Attensity engineers will move to inContact. On its website, Attensity detailed that inContact has acquired the DiscoverCore, Analyze, and DiscoverNow...

February 18, 2016

Software Updates, 19 February 2016

Buzzcapture Internal social network (Yammer) monitoring with Evolve. Engagor Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI. Mention Slack integration. NUVI Channels: respond to Facebook and Instagram comments, reports. Pulsar New query logic...

February 17, 2016

Sprout Social Raises $42 Million

Sprout Social  announced that it has received $42 million in a Series C investment round from Goldman Sachs Merchant Banking Division and New Enterprise Associates. press release...

February 16, 2016

New Papers, 16 February 2016

Handbook of Social Media Intelligence, M-Brain  2016 Super Bowl Advertisers Emotional Score Card, Networked Insights  Como obter insights via monitoramento, Seekr ...

February 11, 2016

Software Updates, 12 February 2016

Buzzilla Webhose.io: historical archive access. Coosto PR Value metric (AVE). Geofeedia Periscope, Vine, and VK coverage. Mention New Insights Center: listening, competitive and Twitter dashboards. MutualMind Improved Keyword Syntax Tree to visualize proximity and NOT terms. NetBase Facebook Topic Data. Sendible Trust Flow metric from Majestic. VinTank In-platform...

February 9, 2016

New Papers, 9 February 2016

Analyzing Customer Relations in the Airline Industry, Crimson Hexagon  How Consumers and Media Feel About the Flu Vaccine, MediaMiser  / Treato  Defining and Activating Influencers and Advocates and Data Driven Influencer Identification, People Pattern  The Social Exception: Media & Entertainment,...

February 4, 2016

Software Updates, 5 February 2016

Hootsuite Redesigned Hootsuite Streams. Snaptrends Snaptrends 5.0: Trends page, Mosaic media viewer, Topics view, translation support. Zignal Labs Emoji cloud....

February 3, 2016

Geofeedia Raises $17 Million

Geofeedia  announced that it has received $17 million in an investment round to fund the continued growth of the company. Silversmith Capital Partners contributed $15 million to lead the round that also included existing investors. In its announcement, Geofeedia says...

February 2, 2016

New Papers, 2 February 2016

Social Media: An executive briefing for the Automotive Industry, CrowdControlHQ  Charting Social Success with TUI Nordic, Falcon Social  Command Center Best Practices, Geofeedia  The CMO & The Rise of Social Insights, Insightpool  Big Data: A riqueza dos dados digitais para...

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