May 2015 Archives

May 29, 2015

GumGum Raises $26 Million

GumGum  announced that it has received $26 million in Series C financing led by Morgan Stanley Expansion Capital. Existing investors including NEA, Upfront Ventures and First Round Capital also participated in the round. The company plans to use the money...

May 29, 2015

Software Updates, 29 May 2015

Coosto New global availability and coverage. Digimind Panorama: new owned/earned/search dashboard. pr Hearsay Social New universal supervision experience. Reador New Twitter Tracking tool. Sotrender Monitor negative feedback in Facebook. Trackur API 2.0, monitor web pages without feeds....

May 26, 2015

New Papers, 26 May 2015

Gaining Insights From Unstructured Data, AlchemyAPI  Social Listening in the Restaurant, Food and Beverage Industry, Brandwatch  Social Customer Service: Best Practice (PDF), Sentiment  2015 Influencer Marketing Guide, Simply Measured  Is Sponsorship Worth the Money? Measuring Sponsorship ROI Using Social Data,...

May 21, 2015

Software Updates, 22 May 2015

Locowise New Twitter Analyser. Luminoso Analytics: Dutch language support, UI, crashing browser bug fix. Compass: exclude keywords for Twitter content. Socialbakers Socialbakers Analytics 3.0: Instagram integration, promoted post detection, video analytics, UI. Future Sina Weibo analytics....

May 21, 2015

Clarabridge Acquires Engagor

Clarabridge  announced that it has acquired Engagor  to add real-time social customer service and engagement to its customer experience management suite. The Engagor product will remain available as a separate product and will be offered as part of the Clarabridge...

May 19, 2015

New Papers, 19 May 2015

Optimiser le parcours client en analysant les prises de parole digitales, Dictanova  What Americans Care About Most, April 2015, Evolve24  Special Bulletin: Advice from #LESM Experts (access limited), Geofeedia  Social Network Guide, LiveWorld  The Savvy PR Pro’s Guide to Media...

May 15, 2015

Percolate Raises $40 Million

Percolate  announced that it has received $40 million in a Series C investment round led by Lightspeed Venture Partners. Existing investors Sequoia Capital, GGV, First Round Capital, Lerer Hippeau Ventures, Transmedia, Advancit, and others also participated. blog post...

May 14, 2015

Software Updates, 15 May 2015

Lexalytics Semantria: new wizard and GUI, updated Semantria Online Configurator. Mention New Influencer Score. SDL Updated Social Media Monitoring and Customer Journey Analytics applications, both now part of SDL Customer Experience Cloud. blog post SocialCentiv Updated Campaign Builder, inline editing, add locations by zip...

May 12, 2015

New Papers, 12 May 2015

Auto Industry Report, Crimson Hexagon  The Impact of Automotive Recalls on Consumer Opinion, Infegy  / Phoenix Marketing New Challenges, New Opportunities in the Retail Sector, Zignal Labs ...

May 7, 2015

Software Updates, 8 May 2015

Brandwatch New Geotagged Mentions Map. Vizia: new globe scene and US state choropleth map. Klout Topic expertise, localization for Arabic, French, German and Spanish. NetBase Tumblr Firehose access. Nuke Suite Publish videos on Facebook. Socedo Enhanced prospect profiles. Sysomos Heartbeat: redesigned Mentions tab. Unmetric Facebook paid post...

May 5, 2015

iAdvize Buys Bringr to Add Social Media Channels

The customer engagement specialist iAdvize announced that it has acquired Bringr  for its social media monitoring capabilities. The deal is reportedly valued at €700,000. SMA's acquisitions scorecard press release (PDF) iAdvize announcement video Bringr blog post...

May 5, 2015

New Papers, 5 May 2015

B2B Social Media Report, Brandwatch  The Social Media Landscape in Brazil, Sprinklr ...


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