New Papers, 31 March 2015

By Nathan Gilliatt on Mar 31, 2015

The Innovator’s Guide to Social Customer Care, Brand Embassy 

Social customer service 2.0: Is your enterprise ready, Conversocial  / Ovum

The Geosocial Marketer’s Roadmap, Geofeedia 

What Is Social Analytics, Simply Measured 

The Survival Guide to Customer Experience: 20 CXM Experts Show Us How It’s Done, Sprinklr 

Categories:
• Research

Tags:
• brand embassy,
• conversocial,
• geofeedia,
• simply measured,
• sprinklr