June 2014 Archives

June 30, 2014

newBrandAnalytics Adds Wider Analytics View

newBrandAnalytics announced Pulse, an analytics and alerting module for its social media intelligence platform. Building on its initial emphasis on analysis of customer reviews linked to client locations and service-specific operational feedback, nBA says Pulse gives clients a broader view...

June 30, 2014

NeedTagger Apps Going Dark

NeedTagger announced that its applications will be unavailable after midnight EDT tonight, following the company's difficulties with access to Twitter data. In a post on the company blog, NeedTagger founder/CEO Vernon Niven referred customers to competing services. While its social...

June 30, 2014

Mu Sigma Acquires Webfluenz

Webfluenz announced that it has been acquired by the decision sciences generalist firm Mu Sigma. SMA's acquisitions scorecard blog post...

June 26, 2014

Software Updates, 27 June 2014

Recently announced software updates: Actiance Socialite: French language localization; attach images to Facebook, LinkedIn, and Twitter updates; moderate and archive Tweets with images; LinkedIn profile edit API support; profile management and review workflows. Brand Embassy Workflow reports. BuzzStream BuzzMarker for...

June 25, 2014

New Papers, 25 June 2014

Recently released research and white papers: Finding Your Social Media Sweet Spot, Jugnoo There is Only One Language (pr), SDL Social Media Measurement For Retail Brands, Simply Measured The Future of Social Command Centers, Sprinklr The Marketing Maven’s Guide to...

June 18, 2014

Software Updates, 19 June 2014

Recently announced software updates: Local Measure Major update: new responsive UI, new notifications, custom funnels, funnel alerts. Mention Country-level geolocation, charts and filters. Netvibes New iOS app. Traackr Improved workflow and search, cross-project relationship management. TrackMaven New Share of Interactions...

June 17, 2014

New Papers, 17 June 2014

Recently released research and white papers: Social Media Measurement Framework User Guide, AMEC Social Media in Technology: A Unified Strategy for Success and Evaluation Guide: Social Media Education Programs, HootSuite The When, Where, Who, and How of Communicating Online to...

June 16, 2014

Attensity Offers Q to Ease Queries and Analysis

Attensity announced Attensity Q, its next-generation social media analysis platform. In its announcement, the company emphasized the ease of query development using Q's topic-creation tool. It includes text analytics, influencer analysis and geospatial analysis capabilities. Availability is set for later...

June 13, 2014

Coosto Introduces Freemium Version

Coosto introduced Coosto Open, a free version of its social media analysis platform. The free version includes search, plus metrics for volume, sentiment, sources and impressions. Other metrics are reserved for paid accounts. blog post...

June 12, 2014

Talkwalker Introduces Freemium Version

Talkwalker introduced a free version of its social media analysis platform, including search, data filters, and charts with drilldown capability. The free edition is limited to a 7-day historical view and promotes a free trial of Talkwalker Pro. blog post...

June 12, 2014

Software Updates, 13 June 2014

Recently announced software updates: Brandwatch Edit demographic data. Bringr Pause alerts. Coosto Media type query operators for photo and video, new visual display options for photo and video results. HootSuite Redesigned app directory. Sendible Updated iOS app. SocialFlow LinkedIn integration....

June 10, 2014

Socialbakers Acquires EdgeRank Checker

Socialbakers announced that it has acquired Applum, a specialist developer of analytics tools for Facebook. Best known for its EdgeRank Checker product, the company also developed PostAcumen and ShareGrab. This is Socialbakers' second acquisition since its $26 million investment round...

June 10, 2014

New Papers, 10 June 2014

Recently released research and white papers: Social Listening: Household & Personal Care Goods, Brandwatch Advanced Guide to Content Promotion, Buzzstream Guide to Social Customer Service, HootSuite The CMO’s Social Media Handbook, Peter Friedman, LiveWorld Content Finds the Customer, SDL KPIs...

June 9, 2014

Ushahidi Opens CrisisNET Firehose

Ushahidi announced the opening of the public beta of CrisisNET, a platform that provides access to crisis data from social media and other sources. The service is designed to reduce the time and effort required to extract and analyze data...

June 5, 2014

Software Updates, 6 June 2014

Recently announced software updates: Brandwatch Spredfast Engage Button integration. HootSuite New content suggestion. Lexalytics Korean language support. Simply Measured Removing PTAT and other legacy Facebook metrics. SocialAppsHQ Social media monitoring removed from free version. Sprout Social PDF export of reports....

June 4, 2014

Germin8 Gets $3 Million Series A

Germin8 announced in late March that it received a $3 million investment from Kalaari Capital. Germin8 plans to use the investment to support the continued development and marketing of its Explic8 social media analysis platform, as well as to expand...

June 3, 2014

New Papers, 3 June 2014

Recently released research and white papers: Wearable Technology, Smart Watches: an Industry Influence Study, Appinions Social Media Audits, Urs Gattiker, ComMetrics Mapping Organizational Roles & responsibilities for Social Media Risk, HootSuite Social Espionage: Gathering Intelligence to Crush the Competition, Simply...

June 2, 2014

Microsoft Dynamics CRM Gets Social Listening

Microsoft announced the availability of Microsoft Social Listening as part of its spring batch of updates to the Dynamics CRM portfolio, originally announced in February. Microsoft Social Listening will be available as a standalone product or as part of Microsoft...