April 2014 Archives

April 29, 2014

Sprinklr Raises $40 Million, Intros Paid Social Management

Sprinklr announced that it has received $40 million in a Series D round of funding led by ICONIQ Capital. Battery Ventures and Intel Capital also participated in the round. Sprinklr also announced a social paid media management module, which will...

April 29, 2014

New Papers, 29 April 2014

Recently released research and white papers: Trends, Brands, and Ethics on Alcohol Consumption, Crimson Hexagon 4 Steps to a Great Facebook Business Page, Meltwater 2014 State of Multichannel Customer Service Survey, Parature Exploring the Heartbleed Bug With Web Intelligence, Recorded...

April 28, 2014

Twitter's European Buys for Social TV

At the end of March, Twitter acquired two companies specializing in social media analysis for television: Mesagraph in France and SecondSync in the UK. Twitter also announced an expansion of its partnership with Kantar (UK, Spain) and pointed out its...

April 25, 2014

New Map View for Social Media Analysis Directory

SMA's global directory of companies in social media analysis is now available as a map, which shows the headquarters location for almost every company in the directory. Today, that's 497 companies. You wondered which SMA companies are near your upcoming...

April 25, 2014

Linkfluence Introduces Radarly Social TV

Linkfluence announced Radarly Social TV, a suite of analytical services that address online discusisons related to television programming. The suite includes a daily market report, a program scorecard, and in-depth analysis. blog post...

April 24, 2014

Software Updates, 25 April 2014

Recently announced software updates: Introhive Account analytics, trend and activity intelligence, One Click Sync to Salesforce. Locowise Competitive benchmark report, content analysis. Spredfast Spredfast Performance Index ThoughtBuzz Omnio G: next-generation platform. Facebook, Instagram support. pr...

April 24, 2014

Connectivity Raises $6.35 Million

Connectivity announced that it has received $6.35 million in a Series A investment round led by Greycroft Partners. Rincon Venture Partners, Daher Capital, Double M Partners, TenOneTen Ventures, Eytan Elbaz and SLP Ventures also participated. Connectivity offers a customer intelligence...

April 23, 2014

NetBase Launches LIVE Pulse Suite

NetBase launched LIVE Pulse, a suite of real-time analytics views for display and mobile applications. The lineup starts with Brand Pulse, a summary of recent activity around a single brand, and will expand with Competitor Pulse, Trend Pulse, Leader Board...

April 23, 2014

Blab Expands Access to Conversation Predicting Platform

Blab rolled out BlabPredicts2, an update to its platform and the first to be offered beyond a short list of launch customers last year. Blab's technology is designed to predict the topics, timing and channels of online conversations up to...

April 23, 2014

Piqora Raises $7.7 Million, Announces Instagram Manager

Piqora announced that it has received $7.7 million in a series A round led by DFJ Ventures. Altos, Freestyle, Baseline, Lazerow and Firebolt Ventures also participated in the round, which moves the company's total capital invested above $11 million. The...

April 22, 2014

New Papers, 22 April 2014

Recently released research and white papers: The Automobile Industry: An Influence Study, Appinions Asian Media Landscape Series White Paper: Hongkong, Taiwan, Singapore, Malaysia, PR Newswire Big Questions for Social Media Big Data: Representativeness, Validity and Other Methodological Pitfalls, Zeynep Tufekci,...

April 17, 2014

Software Updates, 18 April 2014

Recently announced software updates: Conversocial New Average Handling Time metric for customer service. Crimson Hexagon Text analysis of Instagram captions and comments. FACE Pulsar: updated Visibility algorithm. Simply Measured Facebook Ads data in Facebook Insights report....

April 17, 2014

D&B Acquires Fliptop's Social Data Business

Dun & Bradstreet (NYSE: DNB) announced that it has acquired the Fliptop social data matching business, which matches email addresses to individual profiles that include social network accounts. D&B plans to integrate the acquired technology as an enrichment to its...

April 17, 2014

Union Metrics Rolls Instagram Analytics and a New Suite

Union Metrics introduced two new products: Union Metrics for Instagram and the Union Metrics Social Suite, which combines the capabilities of the company's products for Twitter, Tumblr and Instagram. Pricing for Union Metrics for Instagram starts at $199/month; the full...

April 17, 2014

Argyle Social Closing Shop Next Month

Argyle Social has informed its customers that it plans to cease operating at the end of May. VentureBeat has an interview with Argyle founder/CEO Adam Covati and the text of the company's announcement....

April 16, 2014

Gavagai Looks Abroad with New Investment

Gavagai announced that it has received SEK 21 million (approximately US$3.2 million) in a new investment round intended to fund the company's international expansion. The company also plans to open a US office. press release...

April 15, 2014

Twitter Buys Gnip

Twitter announced that it has agreed to acquire its data-reseller partner Gnip in a bid to make its data more accessible to customers. Terms of the deal were not disclosed. Update: In its second-quarter 10-Q filing (EDGAR) with the US...

April 15, 2014

New Papers, 15 April 2014

Recently released research and white papers: Case Study: Somethin’ Else, Brandwatch The No-Frills Guide to Being a Social Data Hero, Shoutlet Top US Brands in March 2014 and Top UK Brands in March 2014, Unmetric...

April 10, 2014

Software Updates, 11 April 2014

Recently announced software updates: Buzzcapture Print media coverage. Engagor Ideas: new feedback system. Hearsay Social New dashboard, compliance features, LinkedIn integration, new APIs. Recorded Future New workspace view. Sysomos / Clarabridge Sysomos integration with Clarabridge. pr...

April 8, 2014

New Papers, 8 April 2014

Recently released research and white papers: Social partners in customer care: How to integrate social media into contact centres, Brand Embassy Social Listening for the Travel & Hospitality Industry, Brandwatch Social media monitoring en webcare in de bankensector, Coosto Social...

April 7, 2014

Fluid Acquires 8thBridge to Bring Social to Online Shopping

The digital shopping software and services company Fluid announced that it has acquired 8thBridge . 8thBridge is the developer of a social media discovery, marketing and analytics platform that links social media activity with online shopping. SMA's acquisitions scorecard press...

April 3, 2014

Software Updates, 4 April 2014

Recently announced software updates: Echobot New social interaction module. Engage121 PicMonkey integration. HootSuite New Sina Weibo Analytics and Tencent Weibo Analytics apps, improved Sina Weibo and Tencent Weibo apps. Also, new Marketo integration. IQBuzz Foursquare coverage. M-Brain M-Adaptive: major update....

April 2, 2014

Intergen Spins Out Signal

Intergen announced the formation of a separate company for Signal, its social media monitoring tool for public safety, emergency management and corporate security. In addition to holding a major ownership position in the new Signal Corporation , Intergen will provide...

April 2, 2014

Spredfast Merges with Mass Relevance

Spredfast and Mass Relevance announced a merger of equals to integrate social media with marketing across media channels. The combined company will retain the Spredfast name. SMA's acquisitions scorecard press release Spredfast blog post Mass Relevance blog post infographic...

April 1, 2014

New Papers, 1 April 2014

Recently released research and white papers: Media Monitoring 2014: The Ultimate Guide, CyberAlert Integrierte Kampagnen: Wirkmechanismen und Erfolgsfaktoren (PDF), Ebiquity Have You Outgrown Your Social Analytics Solution, NetBase How Top Brand Marketers Use Twitter for Customer Service, Simply Measured Drive...

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