June 2013 Archives

June 29, 2013

Parature Adds Social Monitor to Customer Service Suite

Parature launched Parature Social Monitor, a social media monitoring and response tool for customer service, as part of its new Social Customer Service Suite. The suite also include Parature Facebook Portal, which provides a customer service center in the context...

June 27, 2013

New Tellagence Product Finds Twitter Audiences and Their Interests

Tellagence launched Tellagence Discover, an analytical tool focused on identifying online audiences, their interests, and their use of language on Twitter. SMA: Tellagence blog post video...

June 27, 2013

Software Updates, 28 June 2013

Recently announced software updates: Feedback Ferret New text analytics engine, individual dashboard views, new filtering options. Lexalytics Salience 5.1.1: extract sentiment from composite words, emoji parsing, automatic categorization with concepts from Wikipedia, HTML scraper, improved results for facets and attributes,...

June 26, 2013

Introhive Gets $1.5 Million in New Investment

Introhive announced that it has received a $1.5 million investment from Build Ventures. SMA: Introhive press release blog post...

June 25, 2013

OpenAmplify Shares Sentiment Comparison in Free iOS App

OpenAmplify launched vs., a free iOS app for comparing Twitter sentiment on any two topics. The consumer-oriented app encourages users to share their results in Facebook, Twitter, or LinkedIn, or via email or text message. blog post blog post 2...

June 25, 2013

New Papers, 25 June 2013

Recently released research and white papers: Lo stato del Social Caring in Italia, Blogmeter Twitter Customer Service Study, Simply Measured...

June 20, 2013

Software Updates, 21 June 2013

Recently announced software updates: Echobot Login and add users with Xing. HootSuite Attensity integration. Local Measure UI updates, daily email digest, Foursquare likes, iPad optimization. MediaMiser SNAP: improved filtering by language, improved duplicate detection, batch exclusion adding, sharing buttons for...

June 18, 2013

New Papers, 18 June 2013

Recently released research and white papers: The Definitive Guide to Social Customer Service, 2nd Edition, Conversocial The Unfiltered Guide to Instagram for Brands, Nitrogram The Social Food Brand Study 2013, Synthesio and Visceral Business The 2013 Digital Future Report: Surveying...

June 17, 2013

Crowdbabble Completes Beta

Crowdbabble announced the launch of its Facebook analytics platform. SMA: Crowdbabble blog post...

June 13, 2013

Software Updates, 14 June 2013

Recently announced software updates: Netvibes Rules-based categorization. Spredfast Kenshoo Social integration. Vintank Vintank 3.0 (closed beta): major upgrade, new service for restaurants. Visible Tag folders and icons, filter by tweet type, share of voice for tags and categories, expanded reach...

June 12, 2013

Dataminr Brings In Another $30 Million

Dataminr announced that it has received $30 million in a new round of funding led by Venrock and Institutional Venture Partners (IVP). SMA: Dataminr press release...

June 11, 2013

GfK Buys Sensemetric to Build Social Media Intelligence Center

GfK announced its formation of a Global Social Media Intelligence Center in Vienna, based in part on its acquisition of Sensemetric, which will become a core component of the new center. Sensemetric had been a GfK preferred partner since 2011....

June 11, 2013

New Papers, 11 June 2013

Recently released research and white papers: Case Study: The Credits, Brandwatch From socially intelligent business to socially intelligent research, FACE...

June 6, 2013

Software Updates, 7 June 2013

Recently announced software updates: Bitext Italian, Portuguese sentiment analysis for Salesforce Marketing Cloud. Blogmeter New Facebook metrics, Twitter hashtag cloud DataSift Facebook Pages, Google+ Business Pages and Instagram coverage. FullContact API: Enhanced Contact Endpoint on hold and deprecated, pricing changes....

June 6, 2013

The Conclave Releases Measurement Standards for Social Media

The working group known as The Conclave released proposed standards for sentiment, opinion and advocacy, completing the first version of its Complete Social Media Standards (PDF). The new sections are open to comment until 31 July. via Katie Paine, who...

June 6, 2013

Gnip Launches Industry Leadership Forum

At its Big Boulder conference today, Gnip announced the Big Boulder Initiative to address major issues confronting the social data industry. The initiative is expected to include three meetings annually, plus ongoing discussions and projects. SMA: Gnip blog post...

June 4, 2013

New Papers, 4 June 2013

Recently released research and white papers: State of the [Italian] Net 2013, Blogmeter Harness Twitter for Enterprise Sales, Gnip...

June 3, 2013

Nexalogy Environics Launches Social Data API

Nexalogy Environics announced Nx API, a REST API that provides access to search, monitoring, and analysis of social media data. Pricing starts at $75/month with an available free trial period. SMA: Nexalogy Environics blog post...

June 3, 2013

uberMetrics Technologies Gets First Institutional Investment

uberMetrics Technologies announced its Series A round of investment from Klingel Gruppe and High-Tech Gründerfonds. The size of the investment was not announced, beyond the expectation that it will be "seven figures." uberMetrics Technologies spun out of Humboldt University of...

June 1, 2013

QSTP, iHorizons Partner to Analyze Arabic Social Media

Qatar Science and Technology Park (QSTP) and iHorizons QSTP announced an agreement to develop technologies for Arabic social media analysis, focusing initially on Twitter data. press release...


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