November 2011 Archives

November 30, 2011

Radian6 Automates Workflow with Social Hub launched Radian6 Social Hub, a rules-based integration engine for tagging, assigning, routing, and reporting on social media actions. The company also announced Turkish and Polish language support in the Radian6 platform and native integration with the full Salesforce product...

November 29, 2011

New Papers, 29 November 2011

Recently released research and white papers: The Social Consumer Brand Experience Compatibility Model, CMO Council Social Media Strategy for the Retail Industry, Radian6 Adverse Event Reporting, Visible Technologies...

November 25, 2011

Software Updates, 25 November 2011

Recently announced software updates: LivebuzzExcel, RTF export, also Facebook page monitoring, classification rules. SpredfastWorkflow and reporting, secure environment for regulated industries, additional YouTube and WordPress features....

November 17, 2011

Software Updates, 18 November 2011

Recently announced software updates: ActionlyGoogle+ coverage. Amplified AnalyticsTrending report, attribute opinion scores, UI. HeardableEmailed daily reports, UI. HootSuiteGoogle+ Pages integration. LiveBuzzEmail field in CRM module, mass tag/delete, shortened URL search, Editor user profile. NetvibesNetvibes for Enterprise: social analytics. Radian6Engagement Console:...

November 17, 2011

Gnip Packages Data for Investment Markets

Gnip announced a partnership with StockTwits and the launch of Gnip MarketStream, a Twitter feed service for investment management clients. The new service includes a full feed of current and historical StockTwits tweets. press release blog post...

November 16, 2011

newBrandAnalytics Raises $26 Million

newBrandAnalytics announced that it has raised $26 Million in a Series B round led by New Enterprise Associates. nBA specializes in analyzing customer feedback in social media, with industry specializations in travel and leisure, restaurant, retail, and healthcare. press release...

November 16, 2011

DataSift Launches Filtered Data Platform

DataSift exited beta with the commercial launch of its filtered data aggregation service. Along with Gnip, DataSift is one of only two companies that sell access to the Twitter firehose. At launch, the company also offers MySpace data and plans...

November 15, 2011

Analyze Your Own Activity with ThinkUp

Expert Labs announced the 1.0 release of ThinkUp, a free, open-source application for capturing, archiving, and analyzing your activity on social networks. ThinkUp requires a web server and PHP. blog post...

November 15, 2011

New Papers, 15 November 2011

Recently released research and white papers: Microblog Revolutionizing China’s Social Business Development, CIC Social Media Insight Requires End-to-End Language Technology Capabilities, Converseon Why Americans use social media (PDF), Pew Internet & American Life Project...

November 14, 2011

Salorix Brings in $3.5 Million Series A

Salorix announced that it has received $3.5 million in a Series A investment round led by Inventus Capital Partners and Nexus Venture Partners. via TechCrunch...

November 10, 2011

Software Updates, 11 November 2011

Recently announced software updates: BuzzientOracle Siebel CRM support. ComMetricsMy.ComMetrics 0.4: enhanced chart builder, trend comparisons, more site metrics. DinamizeLiveBuzz: email in profiles, search shortened URLs, mass tagging, UI. MoreoverNewsdesk: Spanish UI, new search options. Sprout SocialSprout Social S2: new UI,...

November 10, 2011

MetrixLab Acquires CRM Metrix

The online market research firm MetrixLab announced that it has acquired CRM Metrix. via i-com SMA's acquisitions scorecard press release...

November 10, 2011

StatFly Launches SMA Platform

StatFly launched its social media reporting and management platform, which supports Facebook, Twitter and initially. via MRWeb press release...

November 8, 2011

New Papers, 8 November 2011

Recently released research and white papers: Social Media Research Guidelines (PDF), CASRO (via Chris Boudreaux) Online Brand Health Benchmark Report: 30 Leading Brands in the Electronics Industry (PDF), Heardable 2011 Fortune 500 and Social Media Adoption, UMass Dartmouth 2011 State...

November 3, 2011

Social Media Analysis Launches Directory of Listening Companies

Social Media Analysis reaffirmed its goal of providing the best information on the business of monitoring, measuring, and understanding social media with the launch of its redesigned website today. The highlight of the updated site is the addition of a...

November 3, 2011

Software Updates, 4 November 2011

Recently announced software updates: AceitaCustomizable/brandable dashboard. AlterianSM2 5.1: international UI, review site coverage, emoticon dictionary, custom sources, query builder. BrandwatchMore variables in chart builder, pop-up site/author profiles. ScupGoogle+ coverage, internal commenting. Simplify360Competitive reports for Twitter and Facebook, Facebook post analytics,...

November 1, 2011

New Papers, 1 November 2011

Recently released research and white papers: South African Social Media Landscape 2011, Fuseware/World Wide Worx A royal debate: The rebranding of Canada’s military, MediaMiser The Airline Industry: From Takeoff to Landing. How to Soar on the Social Web, Radian6...


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