The business of monitoring, measuring and understanding social media
August 25, 2011
Recently announced software updates: BrandwatchTop Tweeters component, UI. ScupOR operator for Facebook. TrackurSpam reporting. uberVUReports console....
August 23, 2011
NM Incite announced BuzzMetrics Exchange, a social media monitoring and engagement platform designed to complement the My BuzzMetrics dashboard. press release (PDF) blog post product sheet (PDF)...
August 23, 2011
Recently released research and white papers: Twitter X-Factors, ExactTarget (via TNW) The Chinese Social Media Universe, Matt McDougall/Sinotech Group Wave 5 Trends, Trendstream (via We Are Social)...
August 18, 2011
Recently announced software updates: ActionlyTwitter, Facebook posting, scheduling, analytics. MutualMindMutualMind 1.7.0: search within results, Twitter DMs, UI. Radian6Engagement Console: multiple account management & posting, hashtag autocompletion, Twitter user blocking, UI. ScupFacebook posting and search. Also Zendesk ticketing, post mailing, and...
August 11, 2011
Dueling announcements from established research companies, promising to combine social media analysis with traditional research methods: Millward Brown and Kantar Media Cymfony launch new online listening solutions Ipsos Observer Combines Social Listening with Market Research Data Collection...
August 4, 2011
Recently announced software updates: TraackrInfluencer Monitors: comparison views....
August 4, 2011
Meltwater Group announced that it has acquired the social search engine IceRocket. The company says that IceRocket will continue to operate as a standalone search engine, while its technology will be integrated with the Meltwater Buzz product. SMA's acquisitions scorecard...
August 2, 2011
Recently released research and white papers: Text analytics case study (PDF), Collective Intellect What Trends in Chinese Social Media, HP Social Computing Lab (via TR) The Future of Analytics (PDF), Radian6...
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