The business of monitoring, measuring and understanding social media
October 29, 2009
Recently announced software updates: CustomScoopImproved charts. uberVULanguage filtering....
October 26, 2009
Metrica has agreed to be acquired by the 125-year-old media services provider Durrants. SMA's acquisitions scorecard press release PR Week (via KD Paine)...
October 22, 2009
Recently announced software updates: FiltrboxNew data sources, including Facebook groups and fan pages. TrackurEasier domain exclusion. ViralHeatLocation filtering, reporting, alerting, data export....
October 15, 2009
Clarabridge and Confirmit announced an agreement that will apply Clarabridge's text analytics to customer feedback, employee feedback and market research collected using Confirmit's systems. Clarabridge already analyzes client-proprietary data, such as contact center notes and customer email. The partnership with...
October 15, 2009
Recently announced software updates: BuzzStreamWorkgroup features. LinkfluenceTimeclouds....
October 14, 2009
Phase2 Technology has released Tattler 1.0, the "public community" version that is intended for the Drupal community and testing. The production-ready version 2.0 of the open-source SMA platform is expected to be ready by the end of the year. Phase2...
October 13, 2009
Marchex (NASDAQ: MCHX) announced the beta version of Reputation Management for small-to-medium size businesses. In addition to monitoring online reviews and social media, MRM tracks the accuracy and consistency of business listings in online directories. The beta is expected to...
October 1, 2009
Recently announced software updates: AlterianSM2 Social Media Warehouse 2.0 (late 2009): near-real-time search, performance improvements....
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