Recently released research and white papers:

• The Future of Sharing (PDF), Beyond

• Know Your Brand: A Guide to Understanding Your Brand via Social Media, Brandwatch

• Q1 2012 Global Brands Report, General Sentiment

Recently released research and white papers:

• Creating Usable Customer Intelligence from Social Media Data: Network Analytics meets Text Mining (PDF), KNIME

• The Guide to Social Media Monitoring, Radian6

Recently released research and white papers:

• Social Media Lead Generation, Brandwatch

• Le  numérique  dans  la  campagne  électorale  pour   Renaissance  Numérique (PDF), Lingway / Image et dialogue  

• How to Spend the Minimal Effective Amount on Media, Networked Insights

• 5 Steps to Effective Social Media Measurement, Radian6

• Social Media and the Indian Beer Industry, Simplify360

Recently released research and white papers:

• Social Media Blueprint: A Step-by-Step Plan to Prepare Your Company, Radian6

• Wave: Social Media Quarterly – Maximising the Impact of Social Media Activities, Wavemetrix

Recently released research and white papers:

• Actionable Social Analytics: From Social Media Metrics to Business Insights, Awareness

• Converse and Convert: Using Social Media to Engage Your Target Audience, Brandwatch

• 2012 SXSW Brands Report, General Sentiment

Recently released research and white papers:

• Prepare to Respond: A Guide to Customer Service on Social Media, Brandwatch

• GreenBook Research Industry Trends, Spring 2012

• Guide to Influence Measurement Tools, Modern Media ($)

• Measuring Social Customer Service in the Contact Center, Telus

• Haut- & Haarpflegemittel im Social Web: Offline-Werbung hinkt hinterher (PDF), Webbosaurus