Recently in Products Category

Crowdbabble Completes Beta

Crowdbabble announced the launch of its Facebook analytics platform.

Software Updates, 14 June 2013

Recently announced software updates:

  • Netvibes
    Rules-based categorization.

  • Spredfast
    Kenshoo Social integration.

  • Vintank
    Vintank 3.0 (closed beta): major upgrade, new service for restaurants.

  • Visible
    Tag folders and icons, filter by tweet type, share of voice for tags and categories, expanded reach metrics.

Software Updates, 7 June 2013

Recently announced software updates:

  • Bitext
    Italian, Portuguese sentiment analysis for Salesforce Marketing Cloud.

  • Blogmeter
    New Facebook metrics, Twitter hashtag cloud

  • DataSift
    Facebook Pages, Google+ Business Pages and Instagram coverage.

  • FullContact
    API: Enhanced Contact Endpoint on hold and deprecated, pricing changes.

  • Gnip
    Foursquare firehose availability.

  • Heardable
    New sentiment analysis.

  • Netvibes
    New sharing options.

  • Oracle
    Oracle Social Relationship Management: UI localized for 30 languages.

  • Soshio
    Chinese UI, reporting API, query organization tool, total display, UI.

  • Trendsmap
    Filter view to show only hashtags, users, or words. Also, historical data (7 days).

  • Viralheat
    View and send direct messages (Twitter) and personal messages (Facebook), sentiment training, URL shortener, customizable thumbnail images with uploads, publishing templates, sentiment for accounts.

Nexalogy Environics announced Nx API, a REST API that provides access to search, monitoring, and analysis of social media data. Pricing starts at $75/month with an available free trial period.

Software Updates, 31 May 2013

Recently announced software updates:

  • Echobot
    Newsroom module, user access management.

  • Engagor
    Vimeo integration: monitoring, analytics, channel management.

  • HootSuite
    Localized for Danish.

  • iSentia
    BuzzNumbers :Pinterest coverage, additional alert options, SMS alert delivery, data tables in reports, historical processing for new topics. LinkedIn coverage discontinued with end of LinkedIn Answers.

  • Local Measure
    Weekly email digest, like Instagram posts.

  • Tickr
    Map view, impact by channel, self-service UI, Boolean queries.

SDL launched its Customer Commitment Framework, a set of performance metrics and an associated view of social media data focused on user experience. Based on models of three customer journeys—shopping, sharing, and advocacy—CCF analyzes conversations in social media that indicate that someone is on one of those journeys, and its dashboard maps all of its analysis to steps in the journey model.

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