Revinate

https://www.revinate.com/
San Francisco, CA, USA

In their own words

With user generated content and reviews increasing in both number and importance, hotel and restaurant owners and operators have a simple choice: either ignore the cacophony of social media and hope for the best or proactively track and manage what is being said online in a way that deepens customer relationships, strengthens brands and boosts revenue. If you opt for the latter, then Revinate’s user-friendly software platform, custom-designed for the unique needs of the hospitality industry, is an irreplaceable tool.

Revinate’s powerful technology monitors all of the important social media venues—including Twitter, Facebook and TripAdvisor—and provides instant alerts whenever your property or brand is mentioned. With information comes power: in this case, the power to please a disgruntled customer, monitor the competition and set yourself apart when it comes to guest satisfaction and loyalty.

Based in San Francisco, Revinate counts the world’s leading hospitality brands as clients.