In their own words

Europe's # 1 Social Media Intelligence market leader.

We specialized in turning social media data into profits by:

• Making sense out of data in 70+ languages and 100+ countries
  
• Customized data to make the right decision and priorities
  
• Linking data to performance that results in profit
  
• Empower our clients to take control and engage
  
• Turning data into useful, actionable predictions
  
• KPI / ROI Measurement
  
• Actionable Insights
  
• Engagement Console
  
• Branch Studies
  
• Customer Analysis
  
• Campaign Tracking
  
• Market Trends

Making sense out of Social Media data and understanding what it means for your business on a local or global basis requires a highly sophisticated listening platform or social media monitoring technology, which operates in real-time, provides lots of languages/markets with a precise fully automated sentiment analysis—that’s what we called the gridmaster real-time social media monitoring & intelligence technology. In contrast to various other providers, the gridmaster software allows for a highly customized approach.