The business of monitoring, measuring and understanding social media
New Papers, 14 November 2017
Brand Visibility Report, Brandwatch 
The End of Black Friday, Crimson Hexagon
2017 End-of-Year Social Audit, Simply Measured
How to Unlock the Business Value of Social Media, Sprinklr / IBM
Social Media Protection for Dummies, ZeroFOX
The Social Media Trends Shaping 2018 and Understanding the U.S. Consumer, GlobalWebIndex
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