September 2017 Archives

September 28, 2017

Software Updates, 29 September 2017

Buzzlogix BuzzAlert: BuzzRespond (automated social media response). Hearsay Action list, automated content suggestions, UI. NapoleonCat Facebook page comparisons. Spredfast Salesforce integration. Sprout Social Inbox export....

September 26, 2017

New Papers, 26 September 2017

The Social Outlook, Brandwatch  Insights from Social Media on Gender in Latin America, Batista, Silva, Stabile, Castillo Páez, and Kearney...

September 21, 2017

Software Updates, 22 September 2017

Brandwatch Vizia: new visualization tiles. iMonitoring New mobile app (Android now, iOS in October). MavSocial User-generated content curation, multi-image posts in Facebook, crosspost Facebook videos, UI. Mention Influencer dashboards, public dashboard....

September 19, 2017

New Papers, 19 September 2017

Definitive Guide to Social, Digital Customer Service (5th edition), Conversocial  How to Optimise Your Social Customer Service for the Peak Season, Sentiment  Social Listening for Market Research, Synthesio  Junk News and Bots during the German Parliamentary Election: What are German...

September 14, 2017

Software Updates, 15 September 2017

DataSift Topic Builder for LinkedIn Engagement Insights. Locowise Campaign Audit. Socialdraft Draft posts. YouScan UI updates for ease of use....

September 12, 2017

New Papers, 12 September 2017

Les Contenus Riches, ou l'Art d'une Conversation en Ligne Riche et Humaine, iAdvize  2017 Social Media Benchmarks, Rival IQ  The Web Data Extraction Playbook: 5 Steps to Leveraging the Open Web as a Data Source, Webhose.io  The Anatomy of an...

September 7, 2017

Software Updates, 8 September 2017

iAdvize Engagement campaigns. Also, retirement of Push API v2. SemanticForce 2ch.hk coverage. Twingly News APIs....

September 5, 2017

New Papers, 5 September 2017

Icelandair's Social First Story: The In-the-Moment Resolution Revolution, Conversocial  Créer Votre Rapport Social Media, Digimind  Beauty: The new challenges of online customer experience, iAdvize  Content Marketing 2017: Top 200 Global Influencers, Onalytica  Driving Instant Client Value through Social Media Audits,...