The business of monitoring, measuring and understanding social media
Social Media Analytics Throughout the Enterprise, Crimson Hexagon
Como escolher os melhores canais de atendimento, Seekr
Better Social: Analytics for More Than Reporting, Simply Measured
Criando Personas para Relatórios de Pesquisa em Mídias Sociais, IBPAD
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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