Software Updates, 19 February 2016

Buzzcapture 
Internal social network (Yammer) monitoring with Evolve.

Engagor 
Custom User Roles, use canned responses as snippets, add to Twitter lists, Filter on ‘Top Replies,’ agent in/out status, UI.

Mention 
Slack integration.

NUVI 
Channels: respond to Facebook and Instagram comments, reports.

Pulsar 
New query logic (case insensitive, partial string matching). Also, NEAR operator.

Quintly 
Industry Benchmarks.

Sotrender 
Automatic Instagram reports.

Spredfast 
Support for new Twitter features: DM prompt, feedback request.

Sprinklr 
Yelp insights and integration.

Sprout Social 
Support for new Twitter features: DM prompt, feedback request.

Synthesio 
Synthesio 3.0: major release.

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