September 2015 Archives

September 29, 2015

Digimind Adds Command Center

Digimind  launched a Social Command Center product that it intends to address both the internal command center concept as well as large-scale public display applications. press release...

September 29, 2015

New Papers, 29 September 2015

VW’s Emissions Admission: Has this poisoned its reputation with customers, Alva  Social Listening in Practice: Reputation & Crisis Monitoring, Brandwatch  Proving Social ROI: How to Justify Your Social Media Efforts, Tracx  3 motivos para utilizar Social Big Data no desenvolvimento...

September 25, 2015

Wayin Raises $15.4 Million

Wayin announced that it has received $15.4 million in new funding from U.S. Venture Partners and a group of individual entrpreneurs and investors. The investment is intended to support the company's new push to accelerate its growth, which includes co-founder,...

September 24, 2015

Software Updates, 25 September 2015

Brandwatch Time zone support. Mention New Android app (beta), topic word clouds, UI, performance improvements. NetBase New Alert Suite: triggered, thresholds, any mention. Sendible New Suggested Content. Synthesio WeChat coverage, improved Instagram coverage, Facebook Topic Data, Audience Affinities, Hootsuite team routing, automatic language detection; Swedish,...

September 24, 2015

Brandwatch Introduces Industry Benchmarks

Brandwatch  announced Social Indices, a set of monthly benchmark ratings of companies in the retail, non-profit, healthcare and TV networks industries. The publicly viewable scores are based on conversation volume in social channels and online generally, net sentiment, reach growth,...

September 22, 2015

Zignal Labs Introduces Command Center

Zignal Labs  introduced its new Zignal Command Center with a live demonstration. In addition to the display-oriented, multi-monitor setup implied by its name, the new product gains flexibility with a rotating-display option for use with fewer monitors. press release launch...

September 22, 2015

New Papers, 22 September 2015

The 2015 PR Measurement Handbook, CyberAlert  / Paine Publishing Brand Passion Report: Chocolate and Candy Bars, NetBase  A Taste of Social: 28 Top Food Brands & Their Social Media Performance, Talkwalker ...

September 17, 2015

Software Updates, 18 September 2015

DataSift Facebook topic data: new countries, Super Public content, nested queries. Socialgist New Foursquare data partnership. Sprout Social Monitor Instagram keywords, Instagram analytics. Also, message-approval workflow. ZoomSphere New customer care module....

September 16, 2015

Sysomos Gets Image Recognition in gazeMetrix Acquisition

Sysomos  announced that it has acquired gazeMetrix  for its image-recognition technology and visual listening platform. The product, which has been renamed Sysomos Gaze, combines image monitoring with features for finding and contacting image owners to request permission to use their...

September 15, 2015

New Papers, 15 September 2015

Customer Service: Social Listening in Practice, Brandwatch  Singapore’s Top Digital Agencies on Social Media, Digimind  How A Major German Bank Overhauled Their Social Customer Experience, Talkwalker  The Pursuit of Social Persuasion, Wayin ...

September 10, 2015

Software Updates, 11 September 2015

BirdSong Improved Twitter analysis, Facebook inbound post analysis, Instagram export engaged fans. Brandwatch New community forum. Also, Insights Central (learn from examples, use as templates). Mediatoolkit New custom alerts. SocialCentiv Gnip data sourcing, geographic search. Talkwalker Hootsuite integration....

September 8, 2015

New Papers, 8 September 2015

Online Reputatiemanagement, Alex van Leeuwen (Buzzcapture ) Measure Brand Health in Real Time, Networked Insights ...

September 3, 2015

Software Updates, 4 September 2015

bc.lab Relaunched with major software update. Brandwatch Disqus comments data, tab-wide filtering, Catalan language support, new Vizia Explain widget. Geofeedia VKontakte coverage, new live view of trending locations, customize alerts with Boolean exclusions, exclude individual users, Twitter engagement, updated mobile apps. Mention Filter by...

September 1, 2015

Simply Measured Acquires Inside Social

Simply Measured  announced that it has acquired Inside Social to add conversion and attribution metrics to its social media analytics platform. SMA's acquisitions scorecard press release blog post...

September 1, 2015

New Papers, 1 September 2015

Amazon: When a “reputation crisis” isn’t a reputation crisis, Alva  B2B Social Media Report, Brandwatch  From Tweet to Close: How to Identify and Win Sales Opportunities Through Social Media, Engagor  Hungry for Success: How Food Companies Can Use Social Data...

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