The business of monitoring, measuring and understanding social media
Remarkable Implications: The Correlation Between Online Advocacy and Offline Sales, MotiveQuest
Social Visualization: Its Importance in the Boardroom, NetBase
2015 U.K. State of Multichannel Customer Service Report, Parature
5 Keys to Cross-Channel Social Analysis, Simply Measured
The Evolution of Influencer Marketing and The 5 Influencer Insights That Matter Most, Tracx
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