April 2015 Archives

April 30, 2015

Software Updates, 1 May 2015

Adobe Integration of Adobe Marketing Cloud with Microsoft Dynamics CRM. Bringr Facebook page management. Daedalus MeaningCloud (formerly Textalytics): new Corporate Reputation API. Engagor UI and usability improvements, reply with emojis, filter on smart folder. Locowise Free Instagram Analyser tool. Luminoso Excel download, project management features. Microsoft Microsoft...

April 30, 2015

NetBase Adds $9 million to Latest Round

NetBase  announced that it has received $9 million in an extension of its latest funding round, bringing the E series total to $33 million. New investor ORIX Ventures led the investment, which was joined by existing investor Thomvest Ventures. press...

April 30, 2015

Sprinklr Buys into Brazil with Scup Acquisition

In the third deal of 2015, Sprinklr  announced that is is acquiring the social media analysis firm Scup  to establish its presence in the Brazilian market. This latest step in Sprinklr's expansion push brings the company both additional customers and...

April 28, 2015

New Papers, 28 April 2015

How to champion social media in large organizations and complex markets, Hootsuite  Social Media Community Size and Growth Benchmarks, Zuum ...

April 23, 2015

Software Updates, 24 April 2015

Demographics Pro New Influence Search. Engagor New performance dashboard design. Expion Chinese and Japanese localization, improved global content discovery, automatic translation for 53 languages. Linkfluence Radarly: major update. Sendible Calendar enhancements, advanced search for people, custom URL creation, favorited tweets stream, delete Facebook comments, usability...

April 16, 2015

Software Updates, 17 April 2015

Hearsay Social New Curated Content Channels. Lexalytics Salience: Dutch language support. Semantria: Russian, Arabic, and Dutch language support. LexisNexis Relaunch of Newsdesk (formerly Moreover Newsdesk) with new analytics features, per-item metadata (such as MozRank, Kloutscore and sentiment), and LexisNexis content. NUVI Sentiment analysis for...

April 16, 2015

VOZIQ Predicting Customer Churn

VOZIQ  announced its new Predictive Churn Management Solution, which applies text analytics to customer data from contact centers, social media and other sources to identify customers at risk of cancellation. press release...

April 16, 2015

Recorded Future Raises $12 Million

Recorded Future  announced that it has received $12 million in a series D funding round led by Reed Elsevier Ventures. MassMutual Ventures and existing investors Google Ventures, In-Q-Tel, Atlas, IA Ventures and Balderton also participated in the round. blog post...

April 14, 2015

New Papers, 14 April 2015

PR-inspanningen meten, Coosto  Social Media Analytics for the Automotive Industry, Digimind  Teens, Social Media & Technology Overview 2015, Pew Research...

April 10, 2015

Twitter Ending Data Reseller Relationships

Twitter  has announced a plan to move all users of Twitter data from its two remaining data resellers to a direct relationship with Twitter. Since the acquisition of its reseller partner Gnip  last year, Twitter already controlled the majority of...

April 9, 2015

Software Updates, 10 April 2015

Actiance Socialite: faceted search of historical data, Facebook API 2.x integration, new life events and alerts. Pulsar New owned channel analytics module, CORE. Reador New Hootsuite  plugin. Rival IQ New analytics dashboard, top social content reports now cross-channel, Buffer and Hootsuite integration. Spredfast New Intelligence...

April 8, 2015

Sprinklr Acquires Get Satisfaction

Sprinklr  announced that it has acquired Get Satisfaction to extend the multi-channel customer care capabilities of its Experience Cloud platform. In a blog post, Sprinklr CEO Ragy Thomas explains the company's vision to create a single platform to link customers'...

April 7, 2015

New Papers, 7 April 2015

Il Risparmio gestito sui social media italiani, Blogmeter  Social Listening in Practice: Market Research, Brandwatch  Unlocking the Power of Human Data Insight, IDC / DataSift  Etude: Top performance des Ecoles de Commerce sur les réseaux sociaux, Digimind  How Brands Steal...

April 2, 2015

Software Updates, 3 April 2015

Engagor New Publisher module. Geofeedia New mobile app, Salesforce integration, location sentiment, monitor multiple locations, post/reply from the platform. Hearsay Social Updated mobile applications for iOS and Android. Locowise New Facebook Page Analyser. Mention New UI....