February 2015 Archives

February 27, 2015

Stripe Acquihires TOTEMS

TOTEMS  announced that it has been acquired by Stripe, and that the team will shift its efforts to the greater challenge of online payments. The TOTEMS marketing tools for Instagram will operate until the end of March. blog post...

February 26, 2015

Sprinklr Picks Pluck

Sprinklr  announced that it has acquired Pluck, a developer of integrated social community platforms. SMA's acquisitions scorecard blog post...

February 26, 2015

Software Updates, 27 February 2015

Recently announced software updates: Brandwatch Instagram authentication. Buzzcapture WhatsApp integration. Engagor Business hours schedules, teams. Lexalytics Dutch language support. Simplify360 New Customer Service Dashboard....

February 24, 2015

New Papers, 24 February 2015

Social Listening in Practice: Campaign Measurement, Brandwatch  The CX Files (series), Clarabridge  What If 24/7 Social Customer Service Is Not An Option, Engagor  NetBase Brand Passion Report: Luxury Brand Retailers, NetBase  Out of the Dark Ages: The Rise of Social...

February 19, 2015

Software Updates, 20 February 2015

Recently announced software updates: Brandwatch Improved coverage: Facebook, Youtube, Flickr, YouTube, Flickr. VKontakte. Also, premium Chinese coverage. Coosto Radio and television coverage from Media Distillery. Expion UGC approval process, tagging, improved dashboards. Tracx Image recognition from Ditto ...

February 17, 2015

New Papers, 17 February 2015

How to Give Your Customer a Seat in the Boardroom, Clarabridge  Preparing the Enterprise for a New Social Customer Service Model, Conversocial  Social Data: Transformative Brand Power, Networked Insights  Quarterly Twitter Benchmark Report, Q4 2014, Simply Measured  How to -...

February 13, 2015

Insightpool Acquires Next Principles

Insightpool  announced that it has acquired Next Principles in a bid to link marketing and sales in social media. Insightpool plans to merge the two companies' products into a single platform, which it expects to release this summer. SMA's acquisitions...

February 12, 2015

Software Updates, 13 February 2015

Recently announced software updates: BirdSong Arabic Twitter downloads. CrowdControlHQ New UI. Dictanova Content collection, RSS support, Excel import/export, item supression, filters. Digimind New influencer network view, influencer profiles. Netvibes New Dashboard of Things: programmable automation. Proxem Ubiq 3: major update. ElasticSearch, new UI Socialdraft Collaboration, Instagram integration,...

February 10, 2015

Sysomos Regains Independence

Sysomos  announced its split from Marketwired as the two become separate companies. The companies had been together since the 2010 acquisition of Sysomos by the company then called Marketwire. Lindsay Sparks joins Sysomos as CEO. Pointing to its more than...

February 10, 2015

New Papers, 10 February 2015

Twitter Happiness Report: A Study on Positive and Negative Emotions Expressed on Twitter, Brandwatch  Travel & Tourism: The Social Path to Purchase, EngageSciences  Super Bowl XLIX: Which Brands Really Won and What Americans Care About Most (January 2015), Evolve24  The...

February 9, 2015

Bottlenose Raises $13.5 Million

Bottlenose  raised $13.5 million in a series B round led by KPMG Capital, as announced last year. According to a TechCrunch report, Origin Ventures participated in the round, which also included existing investors Lerer Hippeau Ventures, Transmedia Capital, ff Venture...

February 5, 2015

Software Updates, 6 February 2015

Recently announced software updates: Brandwatch Automated reports. Pulsar Instagram coverage. Also, new Content tab. Sindup New UI. Tracx Tracx 5.2: reply to Facebook comments, Instagram engagement, follow-up notifications, collecting YouTube dislikes and unpublished Facebook posts....

February 3, 2015

New Papers, 3 February 2015

Social Listening for the Retail Industry, Brandwatch  5 manieren om in 2015 je online klantenservice te verbeteren, Coosto  Understanding Consumer Drivers of Purchase Intent, Crimson Hexagon  The Transformation of Market Research, People Pattern  Buyer's Guide to Enterprise Social Media Management...

February 2, 2015

UBIC Announces Social Media Analysis for Security, Law Enforcement

UBIC  announced that it will begin demonstrations in Japan and globally of a social media analysis system for national security and law enforcement agencies. The product, tentatively named Lit i View Social Media Risk Monitoring, is scheduled for commercial launch...

February 2, 2015

Revinate Raises $15.34 Million

Revinate  announced that it has received $15.34 million in Series B financing to support expansion across its sales, marketing, customer success, product and engineering teams. Tenaya Capital, Northgate Capital and Industry Ventures invested in the round, which also included previous...

February 2, 2015

Tracx Lands $18 Million

Tracx  announced that it has received $18 million in a series C investment round led by Edison Partners. Existing investors Flybridge Capital, Mousse Partners, and Klingenstein, Fields & Co also participated. Tracx plans to use the money to fund staff...