The business of monitoring, measuring and understanding social media
November 29, 2012
Recently announced software updates: Brand EmbassyPost influence metric, automated tagging, workflow alerts and shift management. BuzzNumbersResults volume estimator tool, UI. eCairnSearch prebuilt tribes, switchable common word filter for topic cloud. Hottolink2channel alerts. LexalyticsSalience 5.1: Complex stems. Simplify360YouTube tracking. Simply MeasuredNew...
November 27, 2012
LeadSift announced that it has received $500,000 in financing from OMERS Ventures for product development, sales and marketing and hiring. The company's lead-generation platform for social media is currently in beta testing. LeadSift became a partner in the Salesforce Insights...
November 27, 2012
Recently released research and white papers: How to Create Successful Influence Marketing Programs, Appinions Social Media Research Integration in the New Norm, J.D. Power & Associates Knockout! Use Conversation Mining + Facebook Data to Thump Your Competition, NetBase Engaging consumers...
November 26, 2012
Brand Embassy announced that it has acquired Beepl and will integrate Beepl's semantic technology into its platform. Brand Embassy specializes in monitoring social media for customer complaints. SMA's acquisitions scorecard SMA: Brand Embassy press release...
November 15, 2012
Social Surveyor announced the launch of its social media management platform. The company is offering free use of the product in exchange for feedback from testers. SMA: Social Surveyor blog post...
November 15, 2012
Recently announced software updates: blueReportNew reporting tool. Dachis GroupCollaborative reporting. DinamizeLivebuzz: English UI, track Facebook likes and shares, subtags. EngagorReal-time team activity updates, redesigned Publisher, inbox sorting. GnipNew PowerTrack for Tumblr. HootSuiteFacebook features: demographic targeting, geofencing, and additional analytics in...
November 15, 2012
DataSift announced a resyndication partnership with bitly that will allow DataSift to combine clickstream data with social media content. SMA: DataSift press release blog post...
November 14, 2012
Gnip and Hottolink announced a partnership to serve Twitter data in Japan. As a result of the agreement, Hottolink will gain access to Gnip's Twitter products, and Gnip will use Hottolink's technology and expertise to improve its service to Japan....
November 13, 2012
Recently released research and white papers: State of the Media: Cross-Platform Report Q2 2012, Nielsen Global Review Index: Top Hotel Rankings in Major Cities of Italy (PDF), ReviewPro Social Customer Service: Customer Communities in 7 Steps, Telligent...
November 13, 2012
DataSift announced that it has received $15 million in Series B funding led by Scale Venture Partners. The round also included previous investors GRP Partners and IA Ventures, and new investors Northgate Capital and Daher Capital. DataSift says it has...
November 12, 2012
Attensity announced its New Product Introduction solution, a package of social media analysis capabilities tailored to the product launch process. The company plans similar packages for customer care, brand, campaign, and competitive analytics. SMA: Attensity press release...
November 12, 2012
Nielsen and NM Incite announced the acquisition of SocialGuide, the developer of a platform for analyzing and engaging television-related conversations in Twitter. The companies plan to integrate SocialGuide into NM Incite and focus on quantifying the relationship between social TV...
November 8, 2012
Recently announced software updates: Argyle SocialArgyle Contacts: new contact manager. ClarabridgeClarabridge 5.5: BazaarVoice and GNIP connectors, Japanese language support, analytics upgrades, new Engage module. Dachis GroupNew performance metrics in five applications, advocate import, performance improvements. JugnooEmbedded view of rich media,...
November 8, 2012
Eptica announced that it has acquired Lingway. The company plans to use Lingway's natural language search in its centralized customer interaction platform, and Lingway's sentiment analysis in its social media interaction suite. Terms of the agreement were not disclosed. SMA's...
November 6, 2012
CrisisVu announced the launch of its real-time social media monitoring and visualization platform with a live demo based on today's US presidential election. The tool uses keyword queries to feed a constantly updating topic map that highlights new and trending...
November 1, 2012
Recently announced software updates: AlertiFacebook fan page demographics. GnipEnterprise Data Collector: YouTube Comments API access. ManzamaManzama 3.0: UI, filters, trend analysis. MentionGA release: priority inbox, analytics, API....
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