October 2012 Archives

October 30, 2012

New Papers, 30 October 2012

Recently released research and white papers: MediaMatch: Obama Vs. Romney, General Sentiment Social Media and Political Engagement, Pew Internet & American Life Project Global Review Index: Top Hotel Rankings in Major Cities in France (PDF), ReviewPro...

October 25, 2012

Software Updates, 26 October 2012

Recently announced software updates: iMenteResults grouping. InsideViewSocial Key (consolidated profile/social activity view). Quantum LeapBuzz 2.0: Facebook coverage, automatic software updates. ScupNew filtering options, additional languages, email addresses in export files....

October 23, 2012

New Papers, 23 October 2012

Recently released research and white papers: The Social Innovation of Market Research, CIC Introduction to HootSuite Social Media Best Practices, HootSuite Wave Q3 2012: Measuring your customer service performance on Twitter (PDF), Wavemetrix...

October 19, 2012

Salesforce Expands Insights Options

Salesforce announced the addition of 13 partners to Salesforce Marketing Cloud Social Insights (formerly Radian6 Insights): Bitext, Caterva, EpiAnalytics, Kanjoya Crane, Kred, LeadSift, Lexalytics, LinguaSys, Metavana, RapLeaf, Soshio, The SelfService Company, and TrendSpottr. SMA: Bitext, EpiAnalytics, Kanjoya, PeopleBrowsr (Kred), LeadSift,...

October 18, 2012

Software Updates, 19 October 2012

Recently announced software updates: SocialAppsHQWorkflow inbox. TopsyTopsy Pro Analytics: alerts, enhanced Geo-inference....

October 17, 2012

IML Announces OneQube for Twitter Relationships

Internet Media Labs introduced oneQube (previously known as Chirpaloo), a tool for profiling Twitter followers and managing interactions with them. The product is currently in beta. SMA: Internet Media Labs oneQube.com blog post...

October 17, 2012

Simplify360 Takes Investment for US Expansion

Simplify360 announced a new investment from Amvensys Capital Group, which the company plans to use to pursue new customers in the United States. SMA: Simplify360 press release Recent Investments in Social Media Analysis...

October 16, 2012

New Papers, 16 October 2012

Recently released research and white papers: CMO Influence Study, Appinions Global Review Index: Top Hotel Rankings in Major Cities of Austria, Germany and Switzerland (PDF), ReviewPro 2012 SAP Social Media Index, SAP...

October 11, 2012

Software Updates, 12 October 2012

Recently announced software updates: AceitaExcluded items view. BuzzNumbersVolume estimates for search terms, updated report templates. SpredfastLinkedIn company pages and targeted status updates. SysomosHeartbeat: Facebook, Twitter engagement updates; Facebook Insights data, private messages, Top Posts report, Tweet images. ThismomentDEC4: UI, Facebook...

October 9, 2012

Lithium Acquires Social Dynamx

Lithium Technologies announced that it has acquired Social Dynamx and combined the companies' social customer service capabilities into the new Lithium Social Web. The company plans to retain the Social Dynamx team and its Austin, Texas office. "Lithium's acquisition of...

October 9, 2012

New Papers, 9 October 2012

Recently released research and white papers: Olympics Sponsors, General Sentiment Social Media around the World 2012, InSites Consulting Dissecting “Buzz”—It’s not what you think it is (docx), KDPaine & Partners How to Spend the Minimal Effective Amount on Media, Networked...

October 8, 2012

Oracle Blends Social Media Acquisitions into Cloud Portfolio

At its OpenWorld conference last week, Oracle announced the expansion of its cloud-based services portfolio with seven new applications. The additions include Oracle Social Engagement and Monitoring, the rebranded listening platform from Collective Intellect, which Oracle acquired in June. Capabilities...

October 5, 2012

Little Bird Unveils Influencer Search Platform

Little Bird launched its platform for identifying influencers on specific topics into private beta. The company also announced a $1 million round of funding, led by Mark Cuban and including Howard Lindzon’s Social Leverage, Wieden + Kennedy, Dharmesh Shah, Jay...

October 4, 2012

Software Updates, 5 October 2012

Recently announced software updates: eCairnPrebuilt list explorer. EngagorUI. HootSuiteHootSuite Enterprise: Webtrends integration. Recorded FutureRecorded Future Live: annotation, additional historical data, expanded ontologies. SocialAppsHQMonitoring: search by location, widgets for websites, Google+ and Klout integration, improved topic analysis. SyncapseSyncapse Platform 4.2: workflow...

October 4, 2012

Union Metrics, Tumblr Partner for Analytics

Union Metrics announced Union Metrics for Tumblr, the first analytics product for Tumblr. In the joint announcement, Tumblr also named Union Metrics, the developer of TweetReach, as their preferred analytics provider. SMA: Union Metrics press release blog post...

October 2, 2012

Tellagence Launching Advocacy Predictor

Tellagence revealed its plan to help marketers predict the spread of information through social networks, starting with Twitter. The company will present at the DEMO conference tomorrow morning. SMA: Tellagence blog post video DEMO presentation...

October 2, 2012

New Papers, 2 October 2012

Recently released research and white papers: The Social CRM Game (PDF), Aiaioo Labs What the Heck is a Social Media Playbook and Social Media for IT and Software Companies, Salesforce...