July 2012 Archives

New Papers, 31 July 2012

Recently released research and white papers:

Software Updates, 27 July 2012

Recently announced software updates:

Upcoming Events, 27 July 2012

1 August - Crimson Hexagon webinar, Benchmark and Evolve Your Social Intelligence Strategy, 1:00 PM EDT (GMT -4). With Zach Hofer-Shall.

8 August - Sysomos webinar, Is This Out of Control? Monitoring in Advance of and During a Crisis, 1:00 PM EDT (GMT -4).

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

4 September - Sysomos webinar, Text Analytics, 1:00 PM EDT (GMT -4).

6 September - Radian6 webinar, 7 Sure Signs Your Social Media Strategy Will Fail (& How To Fix Them), 2:00 PM EDT (GMT -4). With Rohit Bhargava.

19 September - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Zach Hofer-Shall.

26 September (Brussels) - Social CRM

3–4 October (Boston) - Text Analytics World

10 October - Sysomos webinar, Benchmarking, 1:00 PM EDT (GMT -4).

17 October - NetBase webinar, Social Media Analytics, 2:00 PM EDT (GMT -4). With Susan Etlinger.

24 October (London) - Social Media Marketing

30 October (San Francisco) - Sentiment Analysis Symposium

7 November - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

14 November - Sysomos webinar, Twitter Stories, 1:00 PM EST (GMT -5).

29 November (Paris) - The Social Customer

12 December - Sysomos webinar, Using Social Media Data to Tell a Story, 1:00 PM EST (GMT -5).

Revinate announced that it has received $14.5 million in Series A financing from Benchmark Capital and Formation 8.

New Papers, 24 July 2012

HedgeChatter Sets Tuesday Launch

Skotino Dynamics announced that its HedgeChatter social media analysis service for stock traders and investors will launch on Tuesday.

Software Updates, 20 July 2012

Recently announced software updates:

  • Brandwatch
    UK location data, revised sentiment analysis.

  • BuzzRank
    Forum coverage.

  • Gnip
    Disqus PowerTrack (filtered firehose).

  • Radian6
    Improved Twitter interaction.

  • Synthesio
    SynthesioRank influence metric.

  • Visible
    Multiple, custom dashboards, multi-language workspaces, filter context preservation across components, expanded data export, new API features.

Upcoming Events, 20 July 2012

24 July - DataSift webinar, Announcing DataSift Demographics: Insights into your Social Audience, Noon EDT (GMT -4).

1 August - Crimson Hexagon webinar, Benchmark and Evolve Your Social Intelligence Strategy, 1:00 PM EDT (GMT -4). With Zach Hofer-Shall.

8 August - Sysomos webinar, Is This Out of Control? Monitoring in Advance of and During a Crisis, 1:00 PM EDT (GMT -4).

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

4 September - Sysomos webinar, Text Analytics, 1:00 PM EDT (GMT -4).

6 September - Radian6 webinar, 7 Sure Signs Your Social Media Strategy Will Fail (& How To Fix Them), 2:00 PM EDT (GMT -4). With Rohit Bhargava.

19 September - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Zach Hofer-Shall.

26 September (Brussels) - Social CRM

3–4 October (Boston) - Text Analytics World

10 October - Sysomos webinar, Benchmarking, 1:00 PM EDT (GMT -4).

17 October - NetBase webinar, Social Media Analytics, 2:00 PM EDT (GMT -4). With Susan Etlinger.

24 October (London) - Social Media Marketing

30 October (San Francisco) - Sentiment Analysis Symposium

7 November - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

14 November - Sysomos webinar, Twitter Stories, 1:00 PM EST (GMT -5).

29 November (Paris) - The Social Customer

12 December - Sysomos webinar, Using Social Media Data to Tell a Story, 1:00 PM EST (GMT -5).

EvoApp Ceases Operations

David Ranii at The News & Observer reports that the SMA startup EvoApp is shutting down, and its 16 staff members were dismissed yesterday.

Radian6 Expands Insights Options

Radian6 announced the addition of Clarabridge, Lymbix, PeekAnalytics, and Solariat to its Insights ecosystem. The system will also offer additional capabilities from existing partner OpenAmplify.

New Papers, 17 July 2012

Recently released research and white papers:

Rob Diana announced that YackTrack, his conversation-tracking service, will shut down on August 15. The code and domain name are now for sale.

Software Updates, 13 July 2012

Recently announced software updates:

Upcoming Events, 13 July 2012

13 July (London) - London Text Analytics meetup, Argument Mining, 6:30 PM at FizzBack. With Adam Wyner.

17 July - DataSift webinar, Announcing DataSift Demographics: Insights into your Social Audience, Noon EDT (GMT -4).

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

19 July - Our Social Times/Brandwatch webinar, Social Media Monitoring for Customer Service, 11:00 AM EDT (GMT -4).

24 July - DataSift webinar, Announcing DataSift Demographics: Insights into your Social Audience, Noon EDT (GMT -4).

1 August - Crimson Hexagon webinar, Benchmark and Evolve Your Social Intelligence Strategy, 1:00 PM EDT (GMT -4). With Zach Hofer-Shall.

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

6 September - Radian6 webinar, 7 Sure Signs Your Social Media Strategy Will Fail (& How To Fix Them), 2:00 PM EDT (GMT -4). With Rohit Bhargava.

19 September - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Zach Hofer-Shall.

26 September (Brussels) - Social CRM

3–4 October (Boston) - Text Analytics World

17 October - NetBase webinar, Social Media Analytics, 2:00 PM EDT (GMT -4). With Susan Etlinger.

24 October (London) - Social Media Marketing

30 October (San Francisco) - Sentiment Analysis Symposium

7 November - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

29 November (Paris) - The Social Customer

FullContact announced that it has received $7 million in an investment round led by Foundry Group. High Country Venture, Nancy Pierce, Walter Winshall, Jove Equity Partners, Bullet Time Ventures, 500 Startups, SK Ventures, and Zelkova Ventures also participated in the round.

Keeping track of acquisitions in social media analysis is usually easy: when a company in the industry buys, or is bought by, another company, it counts. Some of the recent deals complicate things. Companies that bought their way into SMA are also buying social media companies that aren't analytics companies, and technology specialists who work with social media data—but not exclusively—are doing deals aligned with their core strategies. I don't usually include those here, but when three tangentially relevant deals hit the news on the same day, it's worth noting.

GeoIQ joins ESRI
A merger of two privately held companies in the geospatial analysis space doesn't look like a social media analysis deal, except that GeoIQ introduced GeoIQ Social late last year, and ESRI has demonstrated its use of social media data in mapping applications. Noteworthy to anyone who wants to see social media data on a map.
press release, GeoIQ blog

Oracle buys Involver
The enterprise software giant Oracle (NASDAQ:ORCL) continues its assembly of a social media software stack with an agreement to acquire Involver.
announcement, Involver blog

KANA Buys Ciboodle
KANA got into SMA with its acquisition of Overtone last April, but its real focus is on customer service, which shows in the recent acquisition of Trinicom and today's announcement that the company is buying Sword Ciboodle. Ciboodle develops software for customer-service call centers and online support communities.
press release, Ciboodle blog

Appinions Raises $3 Million

Appinions announced that it has received $3 million in additional funding, $2 million from Difference Capital Funding and $1 million from individual investors.

Software Updates, 6 July 2012

Recently announced software updates:

  • Aceita
    Segmentation by sex.

  • Netvibes
    Active blacklisting.

  • Syncapse
    Facebook Earned Media Value (EMV) metric, Data Extract dashboard, interactive media glossary, Twitter metrics, Post Performance dashboard, Facebook direct message workflow.

Upcoming Events, 6 July 2012

12 July - Radian6 webinar, Marketing White Belt: Marketing Basics for the Social Media Marketer, 2:00 PM EDT (GMT -4). With Christopher S. Penn.

13 July (London) - London Text Analytics meetup, Argument Mining, 6:30 PM at FizzBack. With Adam Wyner.

18 July - NetBase webinar, Social Media and Innovation, 2:00 PM EDT (GMT -4). With Nick Webb.

19 July - Our Social Times/Brandwatch webinar, Social Media Monitoring for Customer Service, 11:00 AM EDT (GMT -4).

15 August - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

6 September - Radian6 webinar, 7 Sure Signs Your Social Media Strategy Will Fail (& How To Fix Them), 2:00 PM EDT (GMT -4). With Rohit Bhargava.

19 September - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Zach Hofer-Shall.

26 September (Brussels) - Social CRM

3–4 October (Boston) - Text Analytics World

17 October - NetBase webinar, Social Media Analytics, 2:00 PM EDT (GMT -4). With Susan Etlinger.

24 October (London) - Social Media Marketing

30 October (San Francisco) - Sentiment Analysis Symposium

7 November - NetBase webinar, Social Intelligence, 2:00 PM EDT (GMT -4). With Jason Falls.

29 November (Paris) - The Social Customer

SNTMNT launched its Trading Indicator API, which predicts price movements in S&P 500 stocks based on Twitter sentiment. The company also offers sentiment APIs tailored to financial and brand mentions.

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