June 2012 Archives

June 28, 2012

Software Updates, 29 June 2012

Recently announced software updates: ClarabridgeClarabridge 5.1: Dutch and Italian language capabilities, language support in categorization templates, improved alerting and APIs. eCairnBrazilian community lists. LivebuzzMonitor Facebook pages. TraackrEnhanced the geo-targeting, self-service account upgrades....

June 28, 2012

Attensity Releases Pipeline Data Service

Attensity announced the general availability of the Attensity Pipeline, a semantically annotated data stream from social media sources, including the full Twitter firehose. The service had been in beta testing since January. press release...

June 26, 2012

New Papers, 26 June 2012

Recently released research and white papers: The Four C's of Social Media for the C-Suite, Crimson Hexagon Social Media Strategy for Human Resources, Radian6...

June 25, 2012

Converseon Introduces Unbundled API

Converseon launched ConveyAPI, a text analytics service based on technology developed for the company's Conversation Miner platform. SMA: Converseon press release blog post...

June 21, 2012

Software Updates, 22 June 2012

Recently announced software updates: AlertiFacebook fan page analytics. DataSiftWikipedia coverage and new WikiStats site. eCairnGerman-language communities. FullContactLocation APIs. JamiQFrench-language sentiment analysis. KloutKlout for iPhone 1.5: swipe to +K, search, account switching. MomentFeedFacebook Offers and Foursquare Check-In Specials management. NetvibesFacebook trends...

June 21, 2012

NetBase Raises $18.1 Million Expansion Round

NetBase announced a new investment round of $18.1 million to fund international expansion and continued execution. Thomvest Ventures, Altos Ventures, Tran Ventures, and others participated in the round. SMA: NetBase press release...

June 19, 2012

Thismoment Takes $22 Million Series C

Thismoment announced that it has received $22 million in its series C funding round, led by Trident Capital. Thismoment entered the SMA market with its February 2012 acquisition of the Brand Monitor product from Position2. SMA: Thismoment press release Recent...

June 19, 2012

Syncapse Acquires Clickable

Syncapse announced an agreement to acquire Clickable, adding social and search advertising management to its social media management platform. SMA's acquisitions scorecard SMA: Syncapse press release CEO note Clickable blog...

June 19, 2012

New Papers, 19 June 2012

Recently released research and white papers: If you Teach a Community Manager to Fish, Argyle Social Twitter Use 2012 (PDF), Pew Internet & American Life Project The Building Blocks of a Sound Social Media Policy, Radian6 E-Commerce In India (PDF),...

June 7, 2012

Software Updates, 8 June 2012

Recently announced software updates: Argyle SocialSocial Signals API, Salesforce integration. EngagorMultiple selection, data/chart export button. FullContactLookup by phone number. Radian6Excel add-in: security and reliability improvements. Simply MeasuredShapes (funnels) in reports. TrackurNew UI....

June 5, 2012

Collective Intellect Latest Oracle Acquisition

Less than two weeks after announcing its deal with Vitrue, Oracle (NASDAQ:ORCL) announced that it is acquiring Collective Intellect. Terms of the deal, which is expected to close in the second half, were not disclosed. Oracle bought RightNow Technologies, a...

June 5, 2012

New Papers, 5 June 2012

Recently released research and white papers: Crafting Your Influencer Programme (PDF), Onalytica Global Review Index: Top Hotel Rankings in 10 Major US Cities (PDF), ReviewPro Social Business: What Are Companies Really Doing, MIT Sloan Management Review/Deloitte...

June 4, 2012

New Brandtology Platform Links Listening, Engagement

Brandtology launched 1-Social, a new platform that adds engagement and asset management modules to the company's existing social media analysis capabilities. SMA: Brandtology press release...

June 4, 2012

Salesforce Buying Buddy Media for $689 Million

Salesforce.com announced that it has agreed to acquire Buddy Media for approximately $689 million in cash and equity. The Buddy Media platform will be combined with the previously acquired Radian6 platform as the Salesforce Marketing Cloud. SMA's acquisitions scorecard press...