The business of monitoring, measuring and understanding social media
December 30, 2011
E.Life launched e.lifeMonitor, a free SMA app for the iPad. The initial release monitors Twitter; support for Facebook and other networks is planned. The company says it will release the tool for other tablet operating systems soon. press release...
December 29, 2011
Recently announced software updates: AceitaNew UI, data and chart export. LivebuzzCustom, calculated metrics....
December 22, 2011
Recently announced software updates: LivebuzzRules-based automation, Google+ and Foursquare coverage. NotifiedNew UI, new analysis and engagement modules, API improvements; Polish, Dutch, Italian and Estonian support. Smartphone apps coming soon. SpredfastSocial Business Index (Dachis Group) data integration (early 2012)....
December 15, 2011
Recently announced software updates: BrandwatchRules-based Norwegian classifier, Japanese stopwords. EngagorFoursquare coverage. LivebuzzComparison charts....
December 13, 2011
Recently released research and white papers: Analyzing the Voice of the Customer in the Hospitality Industry (PDF), Attensity 2012 Social Marketing & New Media Predictions, Awareness Variance in the Social Brand Experience, CMO Council...
December 12, 2011
The board of Alterian (LON: ALN) recommended the acceptance of an all-cash acquisition offer by SDL (LON: SDL), valued at around £68.4 million. In an open letter to customers and partners, Alterian CEO Heath Davies said that the deal is...
December 12, 2011
Revinate launched a version of its monitoring and engagement platform tailored to restaurants. blog post...
December 12, 2011
NetBase announced a global reseller agreement with the enterprise software giant SAP (NYSE: SAP), which will offer the NetBase platform as SAP Social Media Analytics by NetBase. SAP categorizes the product as a "solution extension product" (indicating easy integration by...
December 8, 2011
Recently announced software updates: DataSiftTwitter historical data. NetvibesNetvibes Premium 1.1: article-level analytics, tone/tag comparisons, sentiment, CSV export, improved auto content discovery. Simplify360Improved workflow management....
December 6, 2011
Recently released research and white papers: 2011 Tech Trends Report, IBM What marketers say about working online, McKinsey A Commonsense Framework of Social Media Measurement, Zoetica...
December 5, 2011
MotiveQuest announced the launch of Fathom Research, a subsidiary that will offer analytics tools for small and mid-sized companies. The company also announced its first product, Fathom Analytics for Facebook. press release presentation video demo...
December 1, 2011
Recently announced software updates: BrandwatchRule-based categorization, tagging, and sentiment coding. BuzzStreamNew UI. EthorityGridmaster: Google+ coverage. HeardableLocation-based brand tracking, more brands tracked, emailed reports, interactive map interface, 11 social networks now monitored, tweet archive, expanded geocoding & ranking capabilities for Europe,...
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