30 November - Attensity is presenting a free webinar, Customer Experience Management in the Hospitality Industry, 2:00 PM EST (GMT -5).

1 December - Visible Technologies is presenting a free webinar, The Roadmap from Social Listening to Integrated Social Intelligence, 1:30 PM EST (GMT -5). With Zach Hofer-Shall and Phil Ripperger.

6 December (Paris) - Social CRM

25 February (Chapel Hill, NC) - AnalyticsCamp