Recently announced software updates:
- MutualMind
MutualMind 1.6.3: topic discovery, UI. - Sysomos
Social Footprint, aggregated analytics, scheduled tweets.
July 2011 Archives
10 August - Cymfony is presenting a free webinar, 5 Critical Social Media Listening Mistakes to Avoid, 2:00 PM EDT (GMT -4).
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
19 September (London) - Social Media Marketing & Monitoring
19–23 September (Multiple cities) - Social Media Week
12 October (New York) - Social Media Marketing & Monitoring
3 November (New York) - Social CRM
9 November (San Francisco) - Sentiment Analysis Symposium (West)
9–10 November (Denver, CO) - Defrag
6 December (Paris) - Social CRM
28 July - Cymfony is presenting a free webinar, Social Media Listening 401: Metrics That Speak To You, 11:00 AM EDT (GMT -4).
10 August - Cymfony is presenting a free webinar, 5 Critical Social Media Listening Mistakes to Avoid, 2:00 PM EDT (GMT -4).
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
19 September (London) - Social Media Marketing & Monitoring
19–23 September (Multiple cities) - Social Media Week
12 October (New York) - Social Media Marketing & Monitoring
3 November (New York) - Social CRM
9 November (San Francisco) - Sentiment Analysis Symposium (West)
9–10 November (Denver, CO) - Defrag
6 December (Paris) - Social CRM
Traackr announced the close of its first institutional investment round. The $1 million round included Launch Capital, Tollman Capital Partners, Robbie Vann-Adibé, Christopher Muenchhoff, Zev Laderman and Qamar Aziz.
Recently announced software updates:
- FirstRain
Role-based workflow, smartphone apps. - MutualMind
MutualMind 1.6.2: report generator, sources. - Scup
Data export fields, item detail page, filter by minimum retweets. - Socialmetrix
Twitter analysis. - Traackr
Daily updates, filtering. - Trackur
Custom alert-sender address, read-only profile option.
17–21 July (Barcelona) - ICWSM
18 July (Guangzhou) - CIC is hosting a free panel discussion, Social Media Marketing and Research Innovation (details), 1:00–6:00 PM at Sun Yat-Sen University.
21 July - Alterian is presenting a free webinar, Social Intelligence: Understanding Your Audience to Enhance Your Business, 2:00 PM EDT (GMT -4).
28 July - Cymfony is presenting a free webinar, Social Media Listening 401: Metrics That Speak To You, 11:00 AM EDT (GMT -4).
10 August - Cymfony is presenting a free webinar, 5 Critical Social Media Listening Mistakes to Avoid, 2:00 PM EDT (GMT -4).
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
19 September (London) - Social Media Marketing & Monitoring
19–23 September (Multiple cities) - Social Media Week
12 October (New York) - Social Media Marketing & Monitoring
3 November (New York) - Social CRM
9 November (San Francisco) - Sentiment Analysis Symposium (West)
9–10 November (Denver, CO) - Defrag
6 December (Paris) - Social CRM
Recently released research and white papers:
- Customer Service Index (PDF), Brandwatch
- Social networking sites and our lives, Pew Internet
- Social Media Etiquette: Minding Your Manners on the Social Web (PDF), Radian6
Recently announced software updates:
- Brandwatch
Chinese language support, search within tags.
13 July (New York) - WOMMA Wine Wednesday, 6:00–8:00 PM at 50 West 8th Street. Hosted by Converseon.
17–21 July (Barcelona) - ICWSM
18 July (Guangzhou) - CIC is hosting a free panel discussion, Social Media Marketing and Research Innovation (details), 1:00–6:00 PM at Sun Yat-Sen University.
28 July - Cymfony is presenting a free webinar, Social Media Listening 401: Metrics That Speak To You, 11:00 AM EDT (GMT -4).
10 August - Cymfony is presenting a free webinar, 5 Critical Social Media Listening Mistakes to Avoid, 2:00 PM EDT (GMT -4).
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
19 September (London) - Social Media Marketing & Monitoring
19–23 September (Multiple cities) - Social Media Week
12 October (New York) - Social Media Marketing & Monitoring
3 November (New York) - Social CRM
9 November (San Francisco) - Sentiment Analysis Symposium (West)
9–10 November (Denver, CO) - Defrag
6 December (Paris) - Social CRM
Recently released research and white papers:
- Listening in on Online Conversations: Measuring Brand Sentiment with Social Media (PDF), David Schweidel (Univ. of Wisconsin), Wendy Moe (Univ. of Maryland) and Chris Boudreaux (Converseon)
- Social Business Index 2011, Jive
- Social Media Monitoring: Finding Relationships, Thornley Fallis
BackType announced that it has been acquired by Twitter. The company's BackTweets product will now be free to current users, but new registrations will not be accepted. The BackType product and API services will be discontinued.