The business of monitoring, measuring and understanding social media
July 28, 2011
Recently announced software updates: MutualMindMutualMind 1.6.3: topic discovery, UI. SysomosSocial Footprint, aggregated analytics, scheduled tweets....
July 21, 2011
Recently announced software updates: EdelmanBlogLevel, TweetLevel Radian6Engagement Console: combined filters, Twitter handle autocompletion, configurable default settings, Chatter hashtags. ScupAPI....
July 21, 2011
Traackr announced the close of its first institutional investment round. The $1 million round included Launch Capital, Tollman Capital Partners, Robbie Vann-Adibé, Christopher Muenchhoff, Zev Laderman and Qamar Aziz. press release...
July 15, 2011
Recently announced software updates: FirstRainRole-based workflow, smartphone apps. MutualMindMutualMind 1.6.2: report generator, sources. ScupData export fields, item detail page, filter by minimum retweets. SocialmetrixTwitter analysis. TraackrDaily updates, filtering. TrackurCustom alert-sender address, read-only profile option....
July 12, 2011
Recently released research and white papers: Customer Service Index (PDF), Brandwatch Social networking sites and our lives, Pew Internet Social Media Etiquette: Minding Your Manners on the Social Web (PDF), Radian6...
July 8, 2011
Netvibes announced Social Pack, a measurement add-on to the company's Premium Dashboard platform. via TC, GigaOM blog post...
July 7, 2011
Recently announced software updates: BrandwatchChinese language support, search within tags....
July 5, 2011
Recently released research and white papers: Listening in on Online Conversations: Measuring Brand Sentiment with Social Media (PDF), David Schweidel (Univ. of Wisconsin), Wendy Moe (Univ. of Maryland) and Chris Boudreaux (Converseon) Social Business Index 2011, Jive Social Media Monitoring:...
July 5, 2011
BackType announced that it has been acquired by Twitter . The company's BackTweets product will now be free to current users, but new registrations will not be accepted. The BackType product and API services will be discontinued. SMA's acquisitions scorecard...
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