May 2011 Archives

May 26, 2011

Software Updates, 27 May 2011

Recently announced software updates: BrandwatchTwitter location filtering, UI, performance improvements. MoreoverOpenCalais semantic tagging for social media. Simplify360Facebook Top Fans application....

May 24, 2011

Crimson Hexagon Lands $5 Million Series B

Crimson Hexagon announced a $5 million investment from Charles F. Dolan, founder and chairman of Cablevision Systems Corporation. CEO Patricia Gottesman worked 28 years at Cablevision before joining Crimson Hexagon earlier this year. via Boston Globe press release...

May 19, 2011

Software Updates, 20 May 2011

Recently announced software updates: BrandwatchKeyboard shortcuts, site list filters for data downloads. ClarabridgeClarabridge 4.5: social media integration with Lithium, NM Incite, and Radian6; French and Portugese NLP, new APIs, UI, user administration. GnipTwitter feeds: Klout integration, language filtering. SysomosMAP, Heartbeat:...

May 17, 2011

New Papers, 17 May 2011

Recently released research and white papers: Creating a Social Business through Listening, Alterian When Can You Say, “We Have a Social Media Strategy,” Converseon Introduction to Social Media Measurement With HootSuite (PDF), HootSuite...

May 12, 2011

Software Updates, 13 May 2011

Recently announced software updates: ActionlyTwitter reach analysis. CisionCisionPoint: UI, Twitter, RSS. ScupMore user account levels....

May 11, 2011

e-Rewards Acquires Conversition

e-Rewards announced its agreement to acquire social media research specialist Conversition Strategies. Since 2009, e-Rewards has also acquired Research Now, e-Miles, and Peanut Labs. SMA's acquisitions scorecard press release (PDF) Conversition blog...

May 9, 2011

Avos Acquires Tap11

Avos announced that it has acquired Tap11, the developer of an analytics and engagement platform for Facebook and Twitter. Avos, the new company led by YouTube founders Chad Hurley and Steve Chen, is known for its earlier acquisition of Delicious...

May 9, 2011

Synthesio Launches Unity Engagement Platform

Synthesio announced Unity, its new monitoring and engagement platform. The new platform supplements the company's existing dashboards for measurement and analysis, which remain available. blog post launch video...

May 5, 2011

Software Updates, 6 May 2011

Recently announced software updates: AlterianSM2 5.0: console, dashboards, expanded language detection, Greek/Hebrew sentiment analysis, search API, UI. ImpactWatchSLURP140: Twitter interaction, Klout integration, UI. Recorded FutureOverview visualization, additional filters, UI. TraackrTag-based filters, Manager user level. Trackur Twitter tools. uberVUUI....

May 3, 2011

mBLAST Frees Influencer Search

mBLAST announced a free version of mPACT, its tool for identifying influential voices on a selected topic. blog post Monitoring Social Media Before You Have a Budget (list)...

May 3, 2011

New Papers, 3 May 2011

Recently released research and white papers: Social & Business Intelligence: Creating the Integrated Customer Hub (PDF), Collective Intellect Understanding the Value of a Social Media Impression, Nielsen Predicting Online Buzz and Audience: The Next Step in New Market Research (PDF),...

May 2, 2011

Verint Announces VoC Platform

Verint announced Voice of the Customer Analytics, a centralized VoC platform which includes a text analytics application for mining social media and other customer communication channels. press release...