Recently announced software updates:
2–3 May (Chicago) - Technology Driven Market Research
6 May (London) - Social CRM
10–11 May (Hollywood, FL) - Customer Response Summit
12 May - Tableau is presenting an AMA webinar, Social Media Metrics: How to Measure and Optimize Your Marketing, 1:00 EDT (GMT -4). With Jim Sterne.
15–18 May (Park City, UT) - Allegiance Engage Summit
18–19 May (Boston) - Text Analytics Summit
23 May (San Francisco) - Social Media Marketing
25–27 May (Sogndal, Norway) - International Conference on Web Intelligence, Mining and Semantics (WIMS'11)
5–9 June (San Francisco) - Semantic Technology Conference
8–10 June (Lisbon) - AMEC European Summit on Measurement
9–10 June (Milan) - International Forum on Enterprise 2.0
14 June (London) - Social Media Results
27 June–1 July (Montpellier) - ATALA Traitement Automatique des Langues Naturelles (TALN)
17–21 July (Barcelona) - ICWSM
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
IBM introduced Cognos Consumer Insight, an SMA platform that integrates with the Cognos BI environment. The company also announced a collaboration with the Yale School of Management Center for Customer Insights to give MBA students a base of analytics skills.
Recently released research and white papers:
2–3 May (Chicago) - Technology Driven Market Research
6 May (London) - Social CRM
10–11 May (Hollywood, FL) - Customer Response Summit
15–18 May (Park City, UT) - Allegiance Engage Summit
18–19 May (Boston) - Text Analytics Summit
23 May (San Francisco) - Social Media Marketing
25–27 May (Sogndal, Norway) - International Conference on Web Intelligence, Mining and Semantics (WIMS'11)
5–9 June (San Francisco) - Semantic Technology Conference
8–10 June (Lisbon) - AMEC European Summit on Measurement
9–10 June (Milan) - International Forum on Enterprise 2.0
14 June (London) - Social Media Results
27 June–1 July (Montpellier) - ATALA Traitement Automatique des Langues Naturelles (TALN)
17–21 July (Barcelona) - ICWSM
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
Recently released research and white papers:
Recently announced software updates:
20 April - NM Incite is presenting a free AMA webinar, Healthcare Social Media: The Conversation That Is Defining Your Brand, 1:00 PM EDT (GMT -4).
2–3 May (Chicago) - Technology Driven Market Research
6 May (London) - Social CRM
10–11 May (Hollywood, FL) - Customer Response Summit
15–18 May (Park City, UT) - Allegiance Engage Summit
18–19 May (Boston) - Text Analytics Summit
23 May (San Francisco) - Social Media Marketing
25–27 May (Sogndal, Norway) - International Conference on Web Intelligence, Mining and Semantics (WIMS'11)
5–9 June (San Francisco) - Semantic Technology Conference
8–10 June (Lisbon) - AMEC European Summit on Measurement
9–10 June (Milan) - International Forum on Enterprise 2.0
14 June (London) - Social Media Results
27 June–1 July (Montpellier) - ATALA Traitement Automatique des Langues Naturelles (TALN)
17–21 July (Barcelona) - ICWSM
18–20 September (Philadelphia) - IPR/PRSA North American Summit on Public Relations Measurement
NM Incite and Clarabridge announced a partnership agreement in which the companies will share social media data and analytics capabilities. Initially, Clarabridge is integrating NM Incite’s social media data for deeper text analysis, which is now available to existing NM Incite customers.
Linkfluence (RTGI SAS) announced that it has received €2 million in its first round of venture financing. Orkos Capital led the round, which included CIC (the French bank, not the SMA company in China), Société Générale, and OSEO.
Recently released research and white papers:
Recently announced software updates:
12 April (New York) - Sentiment Analysis Symposium
13 & 15 April - Omllion is presenting a free webinar, Monitoring and Making Sense of Social Media Conversations, 4:00 PM IST (GMT +5:30). The discussion will focus on India and is targeted toward Indian audiences.
13 April - NetBase is presenting a free webinar, Social Media and the Future of Market Insights, 2:00 PM EDT (GMT -4). With Forrester senior analyst Tamara Barber.
20 April - NM Incite is presenting a free AMA webinar, Healthcare Social Media: The Conversation That Is Defining Your Brand, 1:00 PM EDT (GMT -4).
2–3 May (Chicago) - Technology Driven Market Research
6 May (London) - Social CRM
10–11 May (Hollywood, FL) - Customer Response Summit
15–18 May (Park City, UT) - Allegiance Engage Summit
18–19 May (Boston) - Text Analytics Summit
23 May (San Francisco) - Social Media Marketing
25–27 May (Sogndal, Norway) - International Conference on Web Intelligence, Mining and Semantics (WIMS'11)
5–9 June (San Francisco) - Semantic Technology Conference
8–10 June (Lisbon) - AMEC European Summit on Measurement
9–10 June (Milan) - International Forum on Enterprise 2.0
14 June (London) - Social Media Results
27 June–1 July (Montpellier) - ATALA Traitement Automatique des Langues Naturelles (TALN)
17–21 July (Barcelona) - ICWSM
Radian6 announced Radian6 Insights at its Social2011 user conference. The system combines the capabilities of multiple partners to give Radian6 a new ability to extract information from social media. The demonstration featured capabilites from OpenCalais, OpenAmplify, Klout; Radian6 plans to add more analytics partners.
In a second announcement, the company introduced its Summary Dashboard, a single-window, tabbed user interface. The new interface is built in HTML5, so it runs on tablet computers. Individual widgets have their own URLs for embedded in other sites and applications.
The company also announced a mobile app for iOS devices, which will be included in the price of the platform.
KANA Software announced that it has acquired Overtone. The company plans to incorporate Overtone's social media and customer intelligence capabilities into its Service Experience Management (SEM) platform, as well as to continue to support and develop Overtone's OpenMic product. Overtone was known as Island Data until January 2009.
Recently released research and white papers:
