The business of monitoring, measuring and understanding social media
November 30, 2010
Recently released research and white papers: Social EQ, APCO Worldwide/Huffington Post (via Bill Paarlberg) Listening 2.0, Converseon Leading Brands and the Modern Social Media Landscape (PDF), Ketchum/FedEx (via Spiral16)...
November 26, 2010
Recently announced software updates: AttensityAttensity Analyze: German language support. eCairnOutreach campaign management, geolocation, Twitter, filter by relevance, import/export improvements, UI, 24 prebuilt communities of French bloggers....
November 22, 2010
Durrants has taken a stake in Brandwatch. Brandwatch plans to use the investment to expand its current offer in the US and add coverage of Russia and China. As part of the deal, Metrica (which Durrants acquired in 2009), will...
November 18, 2010
Recently announced software updates: TrackurNew API....
November 16, 2010
Recently released research and white papers: Analytics: The New Path to Value, IBM/Sloan Management Review (via James Taylor) Analisi del ruolo dei Blog nell’informazione di attualita, Liquida/Human Highway (via Vincenzo Cosenza)...
November 11, 2010
Recently announced software updates: ActionlyLanguage and location filters for Twitter, user-editable sentiment, Facebook demographics. BrandwatchCustomizable categories, UI, performance improvements. LithiumFacebook coverage. NetBaseConsumerBase: Strict brand match filter, personal narrative filter, brand focus wizard. Radian6Proximity search, query builder, special character support, percent...
November 10, 2010
CIC and Converseon announced a partnership to integrate CIC's SMA capabilities in China with Converseon's global coverage. press release Converseon blog post...
November 9, 2010
CyberAlert announced AllMedia 5.0, an integrated monitoring service for online news, television news, and social media. press release blog post...
November 9, 2010
Recently released research and white papers: Competition as an Opportunity: The ROI of Social Competitive Insight Across a Product Lifecycle, Alterian Praxisleitfaden Social Media Monitoring (German), MIND Business Consultants (via VICO) Echo v.2 (French), Scanblog State of the Blogosphere Presentation...
November 4, 2010
Recently announced software updates: ActionlyLanguage and location data from Twitter. ScupNew search types (Vimeo, Twitter, Slideshare), language selection in Facebook search, UI. Social ReportKeyword monitoring, contact management, Twitter performance tracking. uberVUuberVU Enterprise: white label, workflow, API, 6-month archive....
November 3, 2010
InfoNgen released Curator HD, a free iPad app for creating and editing personalized newsletters. Curator requires a free Google Reader account; InfoNgen customers have the additional option of using their saved searches in the new tool. Curator publishes links and...
November 3, 2010
Cisco Systems (NASDAQ: CSCO) introduced Cisco SocialMiner, a social media monitoring tool with routing and workflow features for the customer support environment. Installed on a Cisco server on the customer's network, SocialMiner monitors RSS sources, Twitter, and Facebook. via Brent...
November 3, 2010
Colligent launched its tool for analyzing consumer affinities revealed in online social network activity. The system counts actions (such as favorites, likes, and retweets) in the top social networks to determine fan engagement with a large set of identified entities....
November 2, 2010
Recently released research and white papers: Guide to the Top 16 Social Media Research Questions (PDF), MRA/IMRO (via Conversition) September 2010 GameVoice Report (PDF), Overtone The New Conversation: Taking Social Media from Talk to Action, SAS/HBR Socializing Your CEO: From...
November 1, 2010
Sysomos announced Facebook Page Central, a tool for managing and moderating Facebook pages from within Sysomos's Heartbeat platform. The tool includes rule-based auto-deletion of posts, email notification of new comments with keyword matching, workflow features, and reporting on post/comment volume,...
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