Recently released research and white papers:
- Social EQ, APCO Worldwide/Huffington Post (via Bill Paarlberg)
- Listening 2.0, Converseon
- Leading Brands and the Modern Social Media Landscape (PDF), Ketchum/FedEx (via Spiral16)
November 2010 Archives
30 November - Cision is presenting a free webinar, Monitoring Social Media, 2:00 PM EST (GMT -5).
2 December (London) - FreshNetworks is presenting a free breakfast seminar, How to target social media influencers, 8:30–10:30 AM at Kingsbourne House. The session marks the launch of the agency's Influencers report.
6–10 December - NewMR Virtual Festival 2010
10 December (Paris) - Monitoring Social Media
24–26 January (Las Vegas) - Clarabridge Customer Connections
7–11 February (Hong Kong, London, New York, Rome, Paris, San Francisco, São Paulo, Toronto) - Social Media Week
Durrants has taken a stake in Brandwatch. Brandwatch plans to use the investment to expand its current offer in the US and add coverage of Russia and China. As part of the deal, Metrica (which Durrants acquired in 2009), will use the Brandwatch platform in its social media work. Details of the transaction were not disclosed.
Recently announced software updates:
- Trackur
New API.
22 November (London) - Monitoring Social Media
23 November - Alterian is presenting a free webinar, A Great DEAL of Expectations: the Buzz around Black Friday & Cyber Monday Deals on Social Media, 2:00 EST (GMT -5). The presentation includes a live demonstration of Alterian SM2.
25 November (London) - Measurement Camp, 10:00 AM–noon at Digitalis Media.
2 December (London) - FreshNetworks is presenting a free breakfast seminar, How to target social media influencers, 8:30–10:30 AM at Kingsbourne House. The session marks the launch of the agency's Influencers report.
6–10 December - NewMR Virtual Festival 2010
7 December (Paris) - Monitoring Social Media
24–26 January (Las Vegas) - Clarabridge Customer Connections
Recently released research and white papers:
- Analytics: The New Path to Value, IBM/Sloan Management Review (via James Taylor)
- Analisi del ruolo dei Blog nell’informazione di attualita, Liquida/Human Highway (via Vincenzo Cosenza)
Recently announced software updates:
- Actionly
Language and location filters for Twitter, user-editable sentiment, Facebook demographics. - Brandwatch
Customizable categories, UI, performance improvements. - Lithium
Facebook coverage. - NetBase
ConsumerBase: Strict brand match filter, personal narrative filter, brand focus wizard. - Radian6
Proximity search, query builder, special character support, percent change, quick search, security, Norwegian and Danish languages, refresh button, administrator access, Google Analytics integration. Engagement Console: keyword groups, custom date ranges, Twitter profile quick search, administrator access, UI. - Scup
International/multilingual version.
15 November (Shanghai) - CIC is presenting a free panel discussion, From Social Media to Social Business, 1:00 PM at School of Management, Fudan University.
15 November - Crimson Hexagon is presenting a free webinar, How Social Strategists Can Understand and Overcome Measurement Woes, 1:00 PM EST (GMT -5). The session features Jeremiah Owyang and Melyssa Plunkett-Gomez.
16 November (Paris) - Neotia is presenting a free conference, Les petits-déjeuners de la e-reputation par Wikio Buzz, 9:00–11:00 AM. The event repeats on 23 and 30 November.
16 November - Visible Technologies is presenting a free webinar, Understanding Sentiment, 1:35 PM EST (GMT -5).
17–18 November (London) - Corporate Social Media Summit Europe
17–18 November (Broomfield, CO) - Defrag
17–19 November (Las Vegas) - WOMMA Summit
17 November - Ramius is presenting a free AMA webinar, Evolve Your Marketing Research: How to Incorporate Online Communities and Social Technologies to Gain Deeper Insight, 1:00 PM EST (GMT -5). The session features Doug Church and Simon Chen.
17 November - NetBase is presenting a free webinar, Brand Passion Index: Holiday Airline Travel, 1:00 PM EST (GMT -5).
18 November - Visible Technologies is presenting a free webinar, The Evolution of Enterprise Social Intelligence, 1:35 PM EST (GMT -5).
18 November - NetBase is presenting a free webinar, Making Social Media Insights Actionable, Part 4: Demand, 2:00 PM EST (GMT -5). With Dean Holmes.
18 November (Washington, DC) - Social Analytics Meetup, 6:30 PM at APCO Worldwide.
22 November (London) - Monitoring Social Media
25 November (London) - Measurement Camp, 10:00 AM–noon at Digitalis Media.
2 December (London) - FreshNetworks is presenting a free breakfast seminar, How to target social media influencers, 8:30–10:30 AM at Kingsbourne House. The session marks the launch of the agency's Influencers report.
6–10 December - NewMR Virtual Festival 2010
7 December (Paris) - Monitoring Social Media
24–26 January (Las Vegas) - Clarabridge Customer Connections
CIC and Converseon announced a partnership to integrate CIC's SMA capabilities in China with Converseon's global coverage.
CyberAlert announced AllMedia 5.0, an integrated monitoring service for online news, television news, and social media.
Recently released research and white papers:
- Competition as an Opportunity: The ROI of Social Competitive Insight Across a Product Lifecycle, Alterian
- Praxisleitfaden Social Media Monitoring (German), MIND Business Consultants (via VICO)
- Echo v.2 (French), Scanblog
- State of the Blogosphere Presentation 2010, Technorati
Recently announced software updates:
- Actionly
Language and location data from Twitter. - Scup
New search types (Vimeo, Twitter, Slideshare), language selection in Facebook search, UI. - Social Report
Keyword monitoring, contact management, Twitter performance tracking. - uberVU
uberVU Enterprise: white label, workflow, API, 6-month archive.
5 November - The AMA and MarketingNPV are presenting a free webinar, Measuring and Improving the Value of Social Media, 1:00 PM EDT (GMT -4). Pat LaPointe moderates a discussion with Jim Sterne and Pete Fader.
9—10 November (Mountain View, CA) - Attensity Engage
9 November - Radian6 is presenting a free webinar, A Social Media Fireside Chat with Radian6 and Forrester Research, 1:00 PM EST (GMT -5). Chris Ramsey and Zach Hofer-Shall talk about the state of the SMA industry.
9 November - Visible Technologies is presenting a free webinar, The Evolution of Social Intelligence, 1:35 PM EST (GMT -5). The session features Esteban Kolsky and Diane Terrell.
10 November - NetBase is presenting a free webinar, Capitalizing on Social Intelligence, 2:00 EST (GMT -5). With Zach Hofer-Shall.
11 November - InsideView is presenting a free webinar, Intelligent Marketing: Improving Marketing Performance Using Business and Social Intelligence, 1:00 PM EST (GMT -5).
15 November (Shanghai) - CIC is presenting a free panel discussion, From Social Media to Social Business, 1:00 PM at School of Management, Fudan University.
15 November - Crimson Hexagon is presenting a free webinar, How Social Strategists Can Understand and Overcome Measurement Woes, 1:00 PM EST (GMT -5). The session features Jeremiah Owyang and Melyssa Plunkett-Gomez.
16 November - Visible Technologies is presenting a free webinar, Understanding Sentiment, 1:35 PM EST (GMT -5).
17–18 November (London) - Corporate Social Media Summit Europe
17–18 November (Broomfield, CO) - Defrag
17–19 November (Las Vegas) - WOMMA Summit
22 November (London) - Monitoring Social Media
25 November (London) - Measurement Camp, 10:00 AM–noon at Digitalis Media.
6–10 December - NewMR Virtual Festival 2010
7 December (Paris) - Monitoring Social Media
24–26 January (Las Vegas) - Clarabridge Customer Connections
InfoNgen released Curator HD, a free iPad app for creating and editing personalized newsletters. Curator requires a free Google Reader account; InfoNgen customers have the additional option of using their saved searches in the new tool. Curator publishes links and newsletters to email, Twitter, Facebook, Tumblr and Google Reader.
- blog post
- Curator HD in the iTunes store
Cisco Systems (NASDAQ: CSCO) introduced Cisco SocialMiner, a social media monitoring tool with routing and workflow features for the customer support environment. Installed on a Cisco server on the customer's network, SocialMiner monitors RSS sources, Twitter, and Facebook.
via Brent Leary
Colligent launched its tool for analyzing consumer affinities revealed in online social network activity. The system counts actions (such as favorites, likes, and retweets) in the top social networks to determine fan engagement with a large set of identified entities.
Analysis in Colligent is focused on finding non-obvious correlations in the fan populations of multiple entities, such as brands, bands, media, and celebrities. Starting with a set of fans of a brand, for example, the system identifies radio stations, TV shows, bands, songs, and other brands that are also liked by the same fans. The system includes filters to narrow its search by geography, demographics, and market segments.
Colligent's initial customers are major media companies, who are exploring the system's usefulness in sales, marketing, and programming. The company plans to expand its focus from the music and television industries to consumer brands early next year.
Recently released research and white papers:
- Guide to the Top 16 Social Media Research Questions (PDF), MRA/IMRO (via Conversition)
- September 2010 GameVoice Report (PDF), Overtone
- The New Conversation: Taking Social Media from Talk to Action, SAS/HBR
- Socializing Your CEO: From (Un)Social to Social, Weber Shandwick (via Mashable)
- Wave 5: The Socialisation of Brands, Universal McCann (via Ray Poynter)
- Defining Social Intelligence, Measuring Social Sentiment: Assessing and Scoring Opinion in Social Media, and The Visible Approach to Assessing Social Media Sentiment, Visible
- The Rising CCO III (PDF), Weber Shandwick/Spencer Stuart (via Communicate)
Sysomos announced Facebook Page Central, a tool for managing and moderating Facebook pages from within Sysomos's Heartbeat platform. The tool includes rule-based auto-deletion of posts, email notification of new comments with keyword matching, workflow features, and reporting on post/comment volume, engagement, leading topics, fans and sentiment.