Recently released research and white papers:
- From Tweets to Polls: Linking Text Sentiment to Public Opinion Time Series (PDF), Brendan O'Connor, Ramnath Balasubramanyan, Bryan R. Routledge, and Noah A. Smith (via Mashable)
- Your Brand: At Risk or Ready for Growth?, Alterian
Social Media Monitoring Review 2010, FreshNetworks
Observatoire des marques (Mars 10), Linkfluence
- Reputation Management and Social Media, Pew Internet and American Life Project
