16 June - Satmetrix is presenting a free webinar, Understanding the Link Between Customer Voice and Business Performance, 10:00 AM PDT (GMT -7). The session features Laura Books and Deborah Eastman.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
- 16 June - Understanding Social Media
- 24 June - Engaging Social Media
18 June - Attensity is presenting a free webinar, Voice of the Customer/Market Voice for Retail and CPG, 9:00 AM PDT (GMT -7). The session features Whirlpool's Dale Zila on using internal and external customer feedback to improve quality, drive increased customer satisfaction and retention, and gain competitive insight.
19 June (New York) - Brainloaf is presenting a free seminar, Social Media Is Everywhere, But How Does It Affect Market Research?, 9:00 AM and 12:00 PM at Advanced Focus (373 Park Avenue S, 8th Floor). The panel discussion will focus on the uses, tactics and tools of social media for market research.
23 June (East Hartford, CT) - Connecticut/Southern New England chapter of SCIP, 5:30 PM. Suki Fuller and Fred Wergeles will discuss Low-Cost Information Collection Using Social Media.
24 June - Converseon is presenting a free webinar, Listening 2.0: How the Web is Changing the Way Companies Listen to Their Customers, 12:00 PM EDT (GMT -4). The session features Mike Moran.
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
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