The business of monitoring, measuring and understanding social media
Radian6 Integrates CRM, Web Analytics
Radian6 announced the integration of its platform with Salesforce.com and Webtrends today at the Enterprise 2.0 conference. New social CRM features allow Radian6 users to create leads, cases and contacts in Salesforce. Webtrends integration adds the ability to sort and filter items by web analytics metrics.
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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