Recently released white papers:
Recently announced software updates:
26 June - Nielsen Online is presenting a free webinar, Listening vs. Asking, 2:00 PM EDT (GMT -4). The session will focus on observations from parallel studies conducted with P&G, comparing results from social media analysis and survey research.
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
1 July (London) - MeasurementCamp, 10:00 AM at We Are Social.
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Radian6 announced the integration of its platform with Salesforce.com and Webtrends today at the Enterprise 2.0 conference. New social CRM features allow Radian6 users to create leads, cases and contacts in Salesforce. Webtrends integration adds the ability to sort and filter items by web analytics metrics.
Recently released white papers:
Recently announced software updates:
23 June (East Hartford, CT) - Connecticut/Southern New England chapter of SCIP, 5:30 PM. Suki Fuller and Fred Wergeles will discuss Low-Cost Information Collection Using Social Media.
24 June - Converseon is presenting a free webinar, Listening 2.0: How the Web is Changing the Way Companies Listen to Their Customers, 12:00 PM EDT (GMT -4). The session features Mike Moran.
24 June - Cision is presenting a free webinar, Engaging Social Media, 1:00 PM CDT (GMT -5).
24 June - Vocus is presenting a free webinar, Creating an Effective Social Media Strategy Using the News Rules of Marketing & PR, 2:00 PM EDT (GMT -4). The session features David Meerman Scott.
24 June (Boston and online) - Radian6 is presenting a panel discussion, The Rockstars of Social CRM, 8:00 PM EDT (GMT -4). The live event includes food, drinks and attendees playing Rock Band 2 on stage; the live webcast introduces an update on Radian6's Twebinar format.
25 June - Biz360 is presenting a free webcast, Using Social Media to get fast-track insights from your customers, 2:00 PM EDT (GMT -4). The session will cover the Domino's crisis, Biz360's recent American Idol predictions, and Las Vegas Sands Corporation's use of social media.
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Visible Technologies has launched TruReputation, an update to their search reputation management services previously known as TruView. The company also released TruReputation Score, a free tool for checking online reputations for companies or individuals.
Recently announced software updates:
16 June - Satmetrix is presenting a free webinar, Understanding the Link Between Customer Voice and Business Performance, 10:00 AM PDT (GMT -7). The session features Laura Books and Deborah Eastman.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
18 June - Attensity is presenting a free webinar, Voice of the Customer/Market Voice for Retail and CPG, 9:00 AM PDT (GMT -7). The session features Whirlpool's Dale Zila on using internal and external customer feedback to improve quality, drive increased customer satisfaction and retention, and gain competitive insight.
19 June (New York) - Brainloaf is presenting a free seminar, Social Media Is Everywhere, But How Does It Affect Market Research?, 9:00 AM and 12:00 PM at Advanced Focus (373 Park Avenue S, 8th Floor). The panel discussion will focus on the uses, tactics and tools of social media for market research.
23 June (East Hartford, CT) - Connecticut/Southern New England chapter of SCIP, 5:30 PM. Suki Fuller and Fred Wergeles will discuss Low-Cost Information Collection Using Social Media.
24 June - Converseon is presenting a free webinar, Listening 2.0: How the Web is Changing the Way Companies Listen to Their Customers, 12:00 PM EDT (GMT -4). The session features Mike Moran.
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Recently released white papers:
9 June (London) - Lynchpin and Econsultancy are hosting a breakfast event where Econsultancy will present the results of their recent online measurement and strategy survey. 8:30 AM at 76 Portland Place (map).
9 June (New York) - OMMA Metrics & Measurement
11 June - dna13 is presenting a free webinar, Crisis Communications in the Age of Social Media: Domino's Case Study, Best Practices and Technologies, 2:00 PM EDT (GMT -4). The session features Phil Lozen (@dpzinfo) from Domino's Pizza and MWW Group's Carreen Winters.
16 June - Satmetrix is presenting a free webinar, Understanding the Link Between Customer Voice and Business Performance, 10:00 AM PDT (GMT -7). The session features Laura Books and Deborah Eastman.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Recently announced software updates:
Sysomos launched two SMA tools today. The company, which started in 2005 as a research project at the University of Toronto, had been in testing with clients since September 2008.
Media Analysis Platform (MAP) is the company's flagship product, supporting unlimited queries and extensive analytical options for the hands-on analyst. Heartbeat is the workgroup SMA tool for routine monitoring and measurement. Pricing for the two products reflects the different use cases: MAP is priced on a per-user basis and supports unlimited queries. Heartbeat monitors up to five competitors and ten topics, with fixed pricing for unlimited users.
Teragram announced Sentiment Analysis Manager (SAM) today at the Text Analytics Summit. The new product, expected to be available in the third quarter, applies the company's text analytics to social media content for marketing applications.
Teragram is a division of SAS Institute.
