Recently announced software updates:
- Moreover
Blog search.
May 2009 Archives
1–2 June (Boston) - Text Analytics Summit
3 June (Washington, DC) - PR Measurement Conference
4 June - BeyeNetwork and Actuate are presenting a free webinar, Develop an Interactive Information Strategy to Engage Your Customers, 12:00 PM EDT (GMT -4). The session features Colin White, Jeff Morris and Shawn Rogers.
9 June (London) - Lynchpin and Econsultancy are hosting a breakfast event where Econsultancy will present the results of their recent online measurement and strategy survey. 8:30 AM at 76 Portland Place (map).
9 June (New York) - OMMA Metrics & Measurement
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
- 16 June - Understanding Social Media
- 24 June - Engaging Social Media
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Autonomy announced Autonomy Interwoven Social Media Analysis today, combining the search and text analytics capabilities of the company's Intelligent Data Operating Layer (IDOL) platform with content management systems acquired with Interwoven in January.
Features of the bundle:
- Content aggregation from social media sources and client-proprietary data sources
- IDOL analytics: clustering, pattern matching, sentiment
- Integration with the company's TeamSite, LiveSite and Optimost products to modify content and offers based on social media sentiment and emerging trends.
Techrigy has announced its acquisition of Andiamo Systems, a competitor in the SMA platform space. The combined company will retain the Techrigy name and employees and offices from both companies, while existing Andiamo customers have been moved to the Techrigy SM2 platform. Andiamo's San Francisco offices give the Rochester, NY-based Techrigy its first West Coast presence.
Both companies are privately held, with no disclosed outside investors.
- SMA's acquisitions scorecard
Related: Alterian Buys Techrigy (July 2009)
RightNow Technologies is adding social media monitoring capabilities to its CRM platform with Cloud Monitor, available in the May '09 release. The new feature monitors Twitter and YouTube for customer comments, using sentiment analysis to prioritize items for response by users of the CRM system. via SearchCRM, InformationWeek
- demo (registration required)
27 May (London) - Measurementcamp UK, 10:00 AM at The Good Agency.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
- 28 May - Monitoring Social Media
- 16 June - Understanding Social Media
- 24 June - Engaging Social Media
3 June (Washington, DC) - PR Measurement Conference
4 June - BeyeNetwork and Actuate are presenting a free webinar, Develop an Interactive Information Strategy to Engage Your Customers, 12:00 PM EDT (GMT -4). The session features Colin White, Jeff Morris and Shawn Rogers.
9 June (London) - Lynchpin and Econsultancy are hosting a breakfast event where Econsultancy will present the results of their recent online measurement and strategy survey. 8:30 AM at 76 Portland Place (map).
9 June (New York) - OMMA Metrics & Measurement
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Everyone's analyzing American Idol this week, although the final result proved the danger of predictions. On the tube, CNN introduced an analysis of Twitter discussions by Crimson Hexagon. Twitter analysis will become a regular feature on CNN's touch screens.
Jacob Apelbaum has joined Networked Insights as vp of technology. Apelbaum was most recently vp of engineering at ITInnovision.
Recently announced software updates:
- Attentio
Brand maps, email alerts, event detection; Twitter and Daily Motion coverage. - Gnip
Gnip API v2.1. - InsideView
Twitter monitoring in SalesView.
17–20 May (San Jose, CA) - ICWSM
21 May - Vocus is presenting a free webinar, Analyzing the Impact of Social Media: From Twitter to Facebook, 2:00 PM EDT (GMT -4). The session features Sarah Evans and Elizabeth Friedland
27 May (London) - Measurementcamp UK, 10:00 AM at The Good Agency.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
- 28 May - Monitoring Social Media
- 16 June - Understanding Social Media
- 24 June - Engaging Social Media
3 June (Washington, DC) - PR Measurement Conference
4 June - BeyeNetwork and Actuate are presenting a free webinar, Develop an Interactive Information Strategy to Engage Your Customers, 12:00 PM EDT (GMT -4). The session features Colin White, Jeff Morris and Shawn Rogers.
9 June (New York) - OMMA Metrics & Measurement
28 June (Paris) - ACM workshop on Social Network Mining and Analysis
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Moreover has announced the completion of its acquisition from Verisign, Inc. (NASDAQ: VRSN) by a private investor group led by Paul J. Farrell, who joins the company as CEO. The former Real-Time Publisher Services (RTP) business, which includes content aggregation and ping server services, will be relaunched as Moreover Technologies, Inc.
Gaurav Mishra announced plans for 20:20 Web Tech, a new SMA company he is starting with 20:20 Media founder Sunil Agarwal. The Delhi-based company plans to partner with existing SMA platform companies and will focus initially on US clients.
Recently released white papers:
- Guide to Online Media Monitoring, BurrellesLuce
- How Fortune 1000 Companies are Harnessing the Power of Social Media, dna13
- Chatter Guard Monthly Monitor Report (PDF), Lodging Interactive
Aberdeen Group has released Brand Reputation Management: Using Online Monitoring to Protect the Company's Crown Jewel. The report provides benchmarks on social media monitoring practices and the processes linked to them. Access to the report is free until 3 July through sponsored links (Converseon or Visible Technologies—pick one).
via Converseon and Visible Technologies
Recently announced software updates:
- Tealium
Tealium Social Media 1.5: adds support for social networks, including Facebook, MySpace, LinkedIn, Flickr and Ning.
Cision is presenting a series of free webinars. All events start at 1:00 PM CDT (GMT -5).
- 11 May - Understanding Social Media
- 28 May - Monitoring Social Media
- 16 June - Understanding Social Media
- 24 June - Engaging Social Media
12 May - dna13 is presenting a free webinar, Crisis Management and Social Media, 2:30 PM EDT (GMT -4). The session uses the recent Domino's incident as the starting point for a discussion of media monitoring and crisis response.
17–20 May (San Jose, CA) - ICWSM
27 May (London) - Measurementcamp UK, 10:00 AM at The Good Agency.
1–2 June (Boston) - Text Analytics Summit
3 June (Washington, DC) - PR Measurement Conference
9 June (New York) - OMMA Metrics & Measurement
2–7 August (Singapore) - ACL-IJCNLP
10–12 November (Seville) - 1st International Workshop on Mining Social Media (CFP)
Dow Jones has released a new ebook, The Conversational Corporation: How Social Media is Changing the Enterprise, which focuses on how social media can contribute inside companies. Written by Robert Scoble, Shel Israel, Daniela Barbosa and Greg Merkle. via Daniela Barbosa
Vanno launched a new subscription-based service, Vanno Company Intelligence, which adds reporting and trend analysis to the company's user-generated company reputation data. Vanno users contribute links to online sources (à la Digg), along with votes and discussion that form the basis for companies' reputation scores.
In addition to the features available to free accounts, the new service adds:
- Trend graphs for 6000+ companies, with links to sources, votes and user comments
- Interactive analysis of components of reputation scores
- Multi-company comparison charts
- Excel export of trend data for all companies