The business of monitoring, measuring and understanding social media
Trustworthy Adds Customer Service to SMA
Trustworthy launched at SXSW this week. The new service combines the alerts, analysis and reporting of SMA with a customer service component—a human response by Trustworthy staff, connected to the client's customer relationship management (CRM) system. Company founders are connected to Real Pie Media, a Los Angeles interactive agency.
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How does third-party data get from the source to the end user? Follow the exploration at the Data Market Study, also sharing discoveries and insights in a newsletter.
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